Cross DevOps Engineer

The Cross DevOps Engineer role is a hands-on position with architectural responsibilities focused on scaling and modernising infrastructure. The successful candidate will lead by example, contributing to automation and deployment pipelines while driving operational excellence across various environments. This role is ideal for an experienced engineer with deep knowledge of AWS, Kubernetes, CI/CD, and infrastructure automation who enjoys building robust systems in a collaborative environment.

• Lead the development and optimisation of CI/CD pipelines, with a focus on automation, reliability, and speed (preferred: Azure DevOps).
• Demonstrate deep, hands-on expertise in Kubernetes, including deployment strategies, performance tuning, and troubleshooting in production environments.
• Design, implement, and maintain scalable, secure, and resilient infrastructure on AWS and on-prem platforms.
• Own and evolve our observability ecosystem using Grafana, Prometheus, and New Relic, ensuring high system reliability, performance, and actionable insights.
• Design and implement diverse automation scripts and tools to improve environment management, operational efficiency, and system stability.
• Troubleshoot and resolve complex infrastructure issues in both development and production environments.
• Proactively identify areas for improvement in infrastructure, automation, and deployment processes.
• Drive initiatives from concept through implementation, taking ownership of execution and impact.
• Mentor and support DevOps team members by sharing expertise and promoting best practices.

• 5+ years of experience in DevOps, SRE, or infrastructure engineering roles (required).
• Strong hands-on experience with AWS services, especially in production environments (required).
• Advanced scripting skills with Bash, Python, or PowerShell (required).
• Deep, practical experience with Kubernetes for container orchestration, workload scaling, and production troubleshooting (required).
• Proven experience building and maintaining CI/CD pipelines (preferably using Azure DevOps or similar tools) (required).
• Proficiency with infrastructure as code tools such as Terraform and Ansible (required).
• Proven experience implementing observability solutions using Grafana, Prometheus, and New Relic, including dashboard creation, alert tuning, and performance analysis (required).
• Solid background in Linux and Windows system administration and troubleshooting (required).
• Deep understanding of networking fundamentals, including DNS, TCP/IP, and load balancing, with the ability to debug complex network issues using tools like Wireshark and system-level logs (required).
• Strong troubleshooting skills in complex environments (required).
• Demonstrated ability to quickly learn and adopt new tools, technologies, and frameworks as needed (required).
• Experience in hybrid infrastructure environments (on-prem and cloud) (nice-to-have).
• Exposure to security best practices and DevSecOps principles (nice-to-have).
• Background in high-availability, low-latency systems (gaming or high-traffic platforms is a plus) (nice-to-have).

• Competitive salary.
• Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Holiday entitlement: You’ll be entitled to 22 annual leave days, plus bank holidays and an extra day for your birthday.
• eLearning.
• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts.
• Healthcare: We prioritize your health and well-being, offering comprehensive healthcare benefits.