Noc Engineer

Aristocrat Interactive is looking for a NOC Engineer to monitor and support production systems, ensure service availability, provide status updates, and coordinate with operations and engineering teams to identify and resolve issues. Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• Monitor and support company production systems to ensure efficient performance.
• Verify service availability and promptly send out status updates.
• Identify root causes of production issues and coordinate with operations and engineering teams to resolve them.
• Develop and maintain technical protocols and procedures for system alerts and malfunctions.
• Apply monitoring and logging tools for tracking and analysing system performance.
• Collaborate effectively with team members to address and mitigate system anomalies.

• Ability to work in 24x7 shifts, including weekends and holidays.
• Proven technical troubleshooting ability.
• Proficient in English, both verbal and written.
• Strong interpersonal and communication skills.
• Degree or equivalent experience in Computer Science, Software Engineering, Industrial Management, or related field, or current enrollment in such programs.
• Experience or knowledge in Microsoft servers (MCP level) is a must.
• Proficiency in SQL is required.
• Knowledge of scripting languages such as PowerShell, Bash, or Python is an advantage.
• Previous experience with monitoring and logging tools is a plus.

• Robust benefits package
• Global career opportunities