Senior Partner Success Manager

Join Aristocrat as a Senior Partner Success Manager, where you will have a crucial role in advancing our ambitious and world-class iGaming offerings. This outstanding chance allows you to work with a team committed to excellence, collaboration, and flawless execution in the fast-paced and competitive online gaming market. As a Senior Partner Success Manager, you will develop the future of Aristocrat Interactive by building positive relationships with key partner accounts, helping them prosper and succeed.

• Conduct market analysis and research, communicating findings to key partners to inform strategic decisions.
• Report game performance, sharing competitive insights that help steer our business.
• Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content.
• Collaborate with operators and partners to develop comprehensive marketing plans for our content.
• Optimize Aristocrat Interactive’s commercial, promotional, and on-site content proposition for customers, ensuring it meets and exceeds relevant benchmarks.
• Identify and develop business opportunities with our customers by upselling and cross-selling products, features, content, and new market opportunities.
• Provide ongoing account management to assigned customers, ensuring their needs are met and exceeded.
• Attain annual sales objectives, showing skill in accurate and strategic forecasting.
• Coordinate tracking, reporting, and analysis of performance metrics, showing a keen interest in data and a desire for deeper insights.
• Lead in-depth monthly and quarterly performance reporting, providing insights, recommendations, and strategic focus points to customers.
• Ensure educated delivery of both marketing and technical documentation to partners.
• Handle and prioritize operators’ daily issues in conjunction with internal support functions.
• Identify and coordinate training requirements to improve partner performance.
• Support product pipeline prioritization from a commercial value perspective, contributing to continuous improvement decisions.
• Represent Aristocrat Interactive to assigned partners, taking ownership of relationships and outcomes.
• Regular travel to meet customers will be encouraged, encouraging strong and lasting connections.

• Experience in a similar iGaming commercial supplier role or technology-based high-growth industries. (required)
• Previous experience managing large accounts, demonstrating proven success. (required)
• An elevated understanding of technology and delivery principles. (required)
• Experience in making decisions based on data, with a curiosity to explore further for improved insights. (required)
• A tenacious personality with an inner drive to achieve outstanding results. (required)
• Strong account and project management skills, showcasing a strategic and goal-focused approach. (required)
• Excellent communication, networking, and relationship-building skills. (required)
• A passion for online gaming and a detailed understanding of legal agreements related to e-gaming. (required)
• The ability to conduct complex negotiations and deliver confident presentations with gravitas. (required)

• Health, dental, and vision insurance.
• Paid time off.
• 401(k) plan with employer matching.