Customer Support Specialist (French Language)
Are you GAME to JOIN US and be our new Customer Support Specialist in the French Language? SoftConstruct is on a search for a new player to join our team. This is a full-time position with a mixed shift working schedule. Working hours : 3 shifts (mandatory) 1. 10:00 - 18:00 2. 18:00 - 02:00 3. 02:00 - 10:00 Do you like to learn hard, work hard and play hard? Do you imagine better things, technologies, and the future? If you answered “Yes” to at least two of these questions then we might be a great fit for you.
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments, and requests
- Translate database information about registered bets
- Bachelor’s or Master’s degree in Linguistics, or related field
- At least a year of experience in customer support
- Excellent knowledge of the French language, spoken and written
- Excellent knowledge of any other foreign language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as part of a team
- Ability to be patient and understanding
- Ability to work in flexible shifts and on-site
- Problem-Solving and Critical Thinking
- Time Management and Prioritization
- Working hours : 3 shifts (mandatory) 1. 10:00 - 18:00 2. 18:00 - 02:00 3. 02:00 - 10:00
Founded by the Badalyan brothers in 2010 SoftConstruct is an innovative technology developer for a number of IT spheres. The company managed to originate such market-leading labels as BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken, FastShift and more. Being independent trademarks, all the brands make up a large SoftConstruct family. Aimed to attain the technological race, SoftConstruct’s group of experts initiated new approaches towards working with consumers by offering specifically designed industry-related products and solutions. At this point, SoftConstruct has over 5,000 employees, 10+ trademarks and a number of branch offices operating worldwide. Habitually, making shattering advancements to our products and solutions, we are on the right path to deliver more elevation to us and our clients.