VIP Manager
Boomerang Partners is seeking a VIP Manager to join their team. This is a remote, full-time position focused on managing and supporting VIP clients within the iGaming industry. The role involves communicating with clients across various channels, promoting company offers, retaining and reactivating clients, and providing high-level personalized support. The VIP Manager will also be responsible for preparing reports and analyzing client activity.
- Communicate with VIP clients in multiple languages (English + German/Portuguese/French/Italian/Polish/Greek) across different channels
- Manage a portfolio of 200–300 clients (active/inactive)
- Promote company offers, bonuses, and products
- Client retention and reactivation
- Provide high-level personalized support
- Prepare reports and analyze client activity
- Proven experience working with VIP clients in iGaming or related industries (mandatory)
- Fluent English (spoken and written)
- Native or fluent proficiency in one of the following: German/Portuguese/French/Italian/Polish/Greek
- Excellent communication skills and customer focus
- Experience with CRM systems, messengers, and email tools
- Strong sales, negotiation, and product presentation skills
- Ability to effectively manage a large client portfolio
- Proactivity, resilience, responsibility
- Flexibility to work non-standard hours and holidays
- Competitive remuneration package
- Full time job 5/2, flexible start of the working day
- Holiday entitlement, paid sick leave
- Additional 2 days off per month
- Purchase of necessary working equipment
- Lunch compensation
- Fruits, snacks in the office
- Active corporate life
- Training at the expense of the company
- Corporate English
We are a global affiliate program focused on driving high-performance sports traffic. With us, affiliates win. We combine: - Top-tier converting sports & casino brands - Smart GEO strategy across 40+ regulated markets - Dedicated expert support, built on real partnership - Performance-driven initiatives, from VIP programs to the Golden Boomerang Awards We understand the game. We know what converts. And we help affiliates turn momentum into dominance.