Crm Communications Associate
We are looking for a CRM Communications Associate to support the implementation of CRM communications within the Fast Track CRM platform. The role sits within CRM Operations, part of the Customer Lifecycle & Retention (CLR) department. The position focuses on the operational setup, formatting, and quality assurance of CRM communications, including Email and On-Site Notifications (Inbox). This role does not involve writing marketing content. All communication text and translations are provided by the Copy & Translation team. The Junior CRM Communications Executive ensures this content is correctly implemented within CRM communications.
- Assist in configuring Email and On-Site Notifications in Fast Track CRM.
- Implement campaign communications using content provided by the Copy & Translation team.
- Ensure correct layout, formatting, and structure of communications.
- Support the configuration of CRM communications based on campaign briefs.
- Prepare communications so they are ready for QA review and handover for deployment.
- Perform quality checks before communications are handed over for deployment.
- Verify message formatting, links, localization placement, and promotional references.
- Work with teams across CLR including CRM Casino, CRM Sports, CRM Operations (Bonus Department), Copy & Translation, and Design.
- 1–2 years experience in CRM operations, digital marketing, or content management.
- Excellent written and verbal English.
- Strong organizational and time management skills.
- High attention to detail.
- Ability to manage multiple tasks and campaigns simultaneously.
- Experience in iGaming or CRM marketing environments.
- Familiarity with Fast Track CRM.
- Basic understanding of customer lifecycle marketing.
- Competitive Salary
- Access to LinkedIn Learning programs as well as funding to educational programs of your choice
- Private Medical insurance & Access to a 24/7 Employee Assistance Program
- Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
- Coverage of your public transportation expenses and gym membership
- Paid educational leave
- Hybrid working model
- Modern offices in the center of Athens
- 360 feedback for Constant personal and professional development
- 6 Company Extra Days off!
A leading iGaming technology provider delivering flexible platform solutions and customized managed services built for fast launches and scalable growth across regulated markets. Built for ambitious iGaming brands worldwide with zero compromise. - iGaming Platform Solutions (all-in-one) - Managed Services (end-to-end support) Portfolio of Managed Services: Payments | Affiliates | CRM | KYC & Fraud | Customer Support |Casino & Sportsbook Management | VIP Support