CRM Optimization Executive
We are currently looking for a talented CRM Optimization Executive to join us. The role involves supporting the execution of CRM campaigns, including bonus configuration, segmentation of target audiences, and implementation of customer lifecycle communications. You will cooperate with internal teams, including CRM, content, and copywriters, to ensure consistency. You will also propose improvements to the CRM campaigns to increase their effectiveness across all channels and test new bonuses, lifecycles, mission and tournaments to confirm that their configuration is up to standard.
- Support the execution of the CRM campaigns, including bonus configuration, segmentation of target audiences, and implementation of customer lifecycle communications.
- Cooperate with internal teams, including CRM, content, and copywriters, to ensure consistency.
- Propose improvements to the CRM campaigns to increase their effectiveness across all channels.
- Test new bonuses, lifecycles, mission and tournaments to confirm that their configuration is up to standard.
- Bachelor’s degree in marketing, Business, or related field.
- At least 1-3 years’ experience in CRM/lifecycle marketing.
- Excellent command of the English language, both written and spoken.
- Strong proficiency in Microsoft Excel.
- Exceptional organizational and time management skills.
- Analytical mindset with strong knowledge in Excel and Basic SQL.
- Collaborative mindset and critical thinking skills.
- Previous experience in the iGaming industry will be considered an asset.
- Competitive remuneration package & bonus scheme
- Access to LinkedIn Learning programs as well as funding to educational programs of your choice
- Private Medical insurance & Access to a 24/7 Employee Assistance Program
- Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
- Coverage of your public transportation expenses and gym membership
- Paid educational leave
- Hybrid working model
- Modern offices in the center of Athens
- 360 feedbacks for Constant personal and professional development
- Birthdays are always a day off!
A leading iGaming technology provider delivering flexible platform solutions and customized managed services built for fast launches and scalable growth across regulated markets. Built for ambitious iGaming brands worldwide with zero compromise. - iGaming Platform Solutions (all-in-one) - Managed Services (end-to-end support) Portfolio of Managed Services: Payments | Affiliates | CRM | KYC & Fraud | Customer Support |Casino & Sportsbook Management | VIP Support