Senior Product Manager, Access & Identity

As a Senior Product Manager, Access & Identity, you'll lead the strategy, execution, and delivery of high-impact initiatives that drive customer value and business growth. You'll guide cross-functional teams through the full product lifecycle, bringing clarity to complex problems, balancing priorities, and aligning stakeholders around a shared vision. With a focus on outcomes, you'll define the “what” and “why” behind key decisions and shape experiences that scale and evolve across our platform. You’ll step into ambiguity with confidence, drive results, and inspire collaboration across disciplines.

• Define and drive the strategic roadmap for customer accounts and access across mobile and web platforms, aligning with company objectives, customer needs, and regulatory requirements.
• Lead cross-functional teams through discovery, development, launch, and iteration of high-impact features and enhancements.
• Own responsible gaming product experiences, ensuring compliance across multiple jurisdictions while maintaining a seamless customer experience.
• Lead funnel optimization across sign-up, login, and account management flows to improve conversion and reduce friction for new and returning customers.
• Translate vision into clear product requirements, business cases, and success metrics that guide execution.
• Partner with Engineering, Design, Legal, Analytics, UX, and Operations teams to deliver complex cross-platform initiatives on tight timelines.
• Leverage data, experimentation, user research, and A/B testing to evaluate product performance, prioritize investments, and measure impact across the account lifecycle.
• Mentor other product managers and contribute to the evolution of product best practices across the organization.
• Influence at all levels of the organization through clear communication, structured thinking, and stakeholder alignment.

• Bachelor’s degree or any suitable combination of education, experience, and training.
• At least 7 years of experience in Product Management, with a proven track record of building and scaling successful products.
• Deep experience managing product strategy, roadmaps, and delivery in a fast-paced, agile environment.
• Experience owning customer accounts, onboarding, authentication, or identity-related product experiences across web and mobile platforms is a plus.
• Strong analytical skills and a data-driven mindset to support decision-making, prioritization, and experimentation.
• Excellent collaboration and communication skills, with the ability to influence cross-functional teams and senior leadership.
• Experience balancing long-term vision with near-term impact in complex and ambiguous product spaces.
• A strong sense of ownership and accountability, with a passion for creating meaningful customer experiences.
• Familiarity working with internal tools, customer-facing platforms, or foundational technology products is a plus.
• Passion for technology, innovation, and continuous improvement.

• Comprehensive health benefits, including various medical plans, dental, and vision.
• Wellbeing Program: Free access to programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more.
• Parental Leave & Support: 14 weeks of 100% paid parental leave to all global team members and workplace lactation support. Partnership with Care.com for care finder and backup childcare.
• Family Planning: Benefits supporting adoption, surrogacy, fertility treatments, or other family planning.
• Flexible PTO if you work in the United States.
• Pet Insurance: Help save on vet expenses for accidents, illnesses, and more.
• Gym Reimbursement: Reimburse part of your gym membership once enrolled in a health insurance plan.
• Financial Planning: 401(k) matching and programs such as Origin Financial.
• Commuter Benefits: Help save money on your daily commute.
• Tuition Reimbursement: For educational courses related to their positions or another position at DraftKings.