Senior Associate, AI Strategy & Operations

Data intelligence and AI play a transformational role in how we create value today and how we shape our future. We have a bold ambition to be a world-class data and AI driven business for our customers across all our regions and business functions. This is a high-impact strategic operations role within our ASE Data & AI function, offering a clear trajectory toward Strategic Delivery Leadership. You will anchor the regional PMO function, orchestrating high-profile AI transformations across our entire ASE region, encompassing the Americas (Canada, Latam) and Southern Europe (France, Greece, Spain, Italy, Portugal, and Georgia). Alongside managing portfolio execution, you will streamline enterprise operations—from vendor lifecycle management and enterprise access architecture to facilitating strategic planning events. By leveraging your strategic and operational background and actively using AI to hyper-automate your workflows, you'll drive seamless execution, accelerate time-to-value, and support regional growth.

• Anchor the Strategic Delivery & PMO function for high-impact AI transformations across the ASE region, leveraging AI tools to hyper-scale portfolio tracking.
• Act as a bridge across business, technology, and data, driving alignment and prioritization of key initiatives.
• Facilitate executive forums, rituals, and training programs to drive leadership alignment and engagement on the AI agenda.
• Execute operational readiness assessments and rigorous risk mitigation strategies to ensure the uncompromising quality and scalability of AI deliverables.
• Orchestrate vendor lifecycle management, ensuring frictionless integration, strategic alignment, and rigorous compliance for external partners.
• Streamline critical operational infrastructure, owning the end-to-end delivery of critical initiatives.
• Architect and facilitate high-impact operational cadences—from quarterly strategic reviews to AI capability-building sessions and team-wide training sessions.
• Design and deploy scalable operational frameworks that accelerate the adoption of AI solutions across our Americas and Southern Europe markets.
• Drive regional portfolio governance, proactively neutralizing execution risks and orchestrating release roadmaps to maximize time-to-market.
• Pioneer your own productivity by aggressively deploying GenAI tools to automate routine administrative tasks and elevate your strategic output.
• Partner closely with engineering, data scientists and business leadership to eliminate friction points, forging a clear pathway toward a Strategic Program Manager role.

• Bachelor’s degree in Business Administration, Management, Economics, or a related field, or equivalent practical experience (required)
• Proven background in consulting, strategic operations, or program orchestration, with exceptional frameworks for managing complexity (required)
• Strong leadership and people management skills, with the ability to engage, motivate, and develop high-performing teams (required)
• Comfortable operating in highly multicultural environments, collaborating effectively across geographies and functions (required)
• Exceptional stakeholder management skills, with the ability to influence without authority in complex organizations (required)
• Highly hands-on, with a proactive mindset and strong ownership of delivery (required)
• Demonstrated ability to deploy AI tools (e.g., ChatGPT, Claude) to drastically accelerate personal output and automate administrative workflows (required)
• Track record of driving cross-functional transformations and aligning technical execution with strategic goals across international markets (required)
• Strong capability in process engineering, mapping complex workflows, and standardizing enterprise operating procedures (required)
• Elite problem-solving capabilities, structured thinking, and a meticulous, zero-defect approach to execution (required)
• Expertise in strategic vendor management, from initial capability assessment and onboarding to relationship stewardship (preferred)
• Experience curating team culture and orchestrating high-value strategic planning events or executive quarterly business reviews (preferred)
• Competence in business intelligence and executive reporting using tools such as PowerBI, Tableau, or advanced Excel (preferred)
• Fluency in modern enterprise collaboration and portfolio management ecosystems (e.g., Confluence, Jira, Asana, Notion) (preferred)
• Experience architecting PMO frameworks or driving technology scaling within highly matrixed, global enterprise landscapes (preferred)
• Familiarity with the AI product lifecycle, bridging the gap from initial strategic ideation through development and enterprise rollout (preferred)
• Understanding of AI value realization, including translating model outputs into measurable business KPIs and operational metrics (preferred)
• Familiarity with GenAI paradigms, encompassing prompt engineering, workflow automation, and enterprise LLM capabilities (preferred)

• Health Insurance – Insurance provider: Lusitânia (AdvanceCare)
• Hybrid Work Model – 2 days per week in the office and 3 days working from home
• Group Annual Bonus
• Birthday Off – Employees get their birthday off if it falls on a scheduled workday. However, no compensation day is given if the birthday falls on a non-working day.
• Access to LinkedIn Learning
• Protocols/Partnerships with External Providers (Check the attachment)
• Referral Program (Check the attachment)
• Unmind Hub – A platform to help you understand and improve your mental health and well-being.
• Fresh Fruit and Coffee (among other perks)

Welcome to Entain. Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s. Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker. But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology. It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting and gaming. Really though, it’s the people that truly make us who we are. There’s over 30,000 of us around the world and counting, but we all play for the same team. We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together. If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives.

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