Tech Lead - ServiceNow HRSD
As a Tech Lead you will be responsible for the end-to-end delivery of a cross-functional enterprise applications and its team Reporting to the Engineering Manager within the Product & Tech Team. You will work closely with the Head of Engineer to plan, execute, and evaluate team results. Are you ready to be a part of our journey delivering excellence and collaborating with one of the world's biggest online gaming and entertainment groups? You will: Develop HRSD solutions on the ServiceNow platform, ensuring understanding of our requirements and technical feasibility. Lead the technical design of HRSD applications, including data model, workflows, and user interface. Collaborate with teams to gather requirements, design solutions, and develop prototypes. Develop technical documentation, including solution designs, architecture diagrams, and technical guides. Troubleshoot and resolve technical issues, performing root cause analysis and implementing fixes.
- Develop HRSD solutions on the ServiceNow platform, ensuring understanding of our requirements and technical feasibility.
- Lead the technical design of HRSD applications, including data model, workflows, and user interface.
- Collaborate with teams to gather requirements, design solutions, and develop prototypes.
- Develop technical documentation, including solution designs, architecture diagrams, and technical guides.
- Troubleshoot and resolve technical issues, performing root cause analysis and implementing fixes.
- 5+ years of experience in ServiceNow HRSD or similar HR systems, with a focus on technical implementation and leadership. (required)
- Strong knowledge of ServiceNow HRSD, including data model, workflows, and user interface. (required)
- Experience with ServiceNow development tools, including Scripting, Integration, and Reporting. (required)
- Experience with HR processes, including recruitment, talent management, and benefits administration. (required)
- Certification in ServiceNow HRSD or similar HR systems. (preferred)
- About 6-10 years of experience developing application using ServiceNow Platform Development & administration (required)
- Advanced proficiency in ServiceNow development, including scripting (JavaScript, GlideScript), workflows, and UI development. (required)
- Experience with web technologies (HTML, CSS, AngularJS) and REST/SOAP integrations. (required)
- Experience with HR processes and best practices. (required)
- In-depth Practical implementation experience developing large-scale HRSD, ITSM and Custom Applications (required)
- Experience with ServiceNow Mobile App (preferred)
- Experience with portal and complex custom widgets (preferred)
- Experience CMDB, CSDM and Master data setup. (required)
- Hands-on ServiceNow integration experience (required)
- Work collaboratively in a team environment. (required)
- An appreciation of supporting production systems and end-users. (required)
- Passion to work in Enterprise Applications area. (required)
- Understanding of software development processes (required)
- ServiceNow certified Implementaion Specialist/Technical Architect (nice-to-have)
- ITIL Foundation certified (nice-to-have)
- Observe Agile development methods like SCRUM (nice-to-have)
- Experience with Integration HUB (nice-to-have)
- Safe home pickup and home drop (Hyderabad Office Only)
- Group Mediclaim policy
- Group Critical Illness policy
- Communication & Relocation allowance
- Annual Health check
Welcome to Entain. Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s. Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker. But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology. It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting and gaming. Really though, it’s the people that truly make us who we are. There’s over 30,000 of us around the world and counting, but we all play for the same team. We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together. If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives.