Key Account Manager - iGaming Peru

This role is for a Key Account Manager within the iGaming sector in Peru. The position involves managing relationships with key clients, ensuring the successful delivery of company solutions, and acting as a liaison between internal departments and customers. The role requires a strategic approach to client management and a deep understanding of the iGaming market.

• Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives.
• Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise.
• Working closely with internal stakeholders to optimize strategy and ensure KPI targets are met.
• Representing the entire range of the Company’s products.
• Distributing and presenting information to customers about upcoming game releases and opportunities.
• Establishing and maintaining effective key account relationships.
• Act as an intermediary between internal departments and customers.
• Acting as an escalation point for customers for any issues, and drive resolution action.
• Providing root-cause analysis, driving continuous improvement and execution of solutions.
• Proactively assessing, clarifying, and validating customer needs on an ongoing basis.
• Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.

• 2+ years’ experience within the igaming industry, ideally within a B2B strategic role (required).
• Sound commercial awareness and knowledge of business development (required).
• Demonstrate a clear knowledge of how to generate results in a complex commercial environment (required).
• Experienced at effective client management at a senior level (required).
• Proven team management capabilities (required).
• Be analytical with the ability to think strategically (required).
• Have a genuine passion for sales, negotiation, decision-making, and problem-solving (required).
• Educational background in a related field would be preferred (preferred).
• Strong communication and written ability in English is essential (an additional language would be an asset) (required).
• Proficiency with Microsoft Office Suite, such as Excel and PowerPoint (required).
• Be presentable, willing to travel and work outside of normal office hours (required).
• Any other ad hoc duties related to the role (required).

• Competitive salary
• Exclusive career growth opportunities – multiple key roles in the studio are being filled internally only
• An inclusive and diverse workplace, like-minded colleagues
• Access to Bookboon.com - e-library with 1000s of e-books, online courses, virtual classrooms and audio learnings
• "Grow with EVO" self-development training