Senior Automation Business Analyst
We are looking for a visionary Senior Business Analyst to lead an agile team of Automation Business Analysts. In this leading position, you will be responsible for managing a team of Business Analysts focusing on building our roadmap and delivering robust automations. Our aim is to radically improve how our teams operate, delivering faster, more efficient, and higher quality processes to our customers leveraging multiple technologies such as RPA, NLP, and Gen AI. We are looking for smart, hard-working and creative people, who are eager to have a significant, tangible impact through improving the operations for our business.
- Responsible for supporting project’s prioritisation.
- Responsible for the management, coaching, and mentoring of a small team of more junior Business Analysts.
- Leads or participates in various workshops to define and design automation solutions.
- Responsible of having documents for all process requirements and flow prior and after automation using standardised documents.
- Responsible for all stakeholders being well informed of the status of development requirements and scope.
- Leads and/or participates in the problem identification/error resolution process.
- Participates on sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including process development and deployment.
- Responsible of following project governance (project phases).
- Responsible to have the relevant reporting in place for automated solutions.
- Constantly liaise with process owners to raise operational improvements and brainstorm for automation ideas.
- Oversees continuous improvement and optimisation on automated processes.
- Conducts effective performance evaluations and mentors developers through formal and informal channels.
- Offers support to Developer Lead and to Maintenance Lead, and collaborates with both to continuously improve delivery.
- University degree (required)
- Excellent communication skills, both verbal and written, drive for simplicity and clarity (required)
- Excellent organisational skills and time management (required)
- Keen to have a deeper understanding on all processes and to improve the cohesion between the teams (required)
- Plan effectively and efficiently, with an ability to adapt to changing circumstances and deliver under pressure (required)
- Resiliency: be able to push forward when things are changing or not going as expected (required)
- Understands the structures of the business and the people/teams needed to leverage and achieve a result (required)
- Analytical mindset (required)
- Excellent know-how on operational tools, processes and stakeholders (required)
- Good interpersonal and teamwork skills (required)
- Highly adaptive to changes and stressful situations (required)
- Detail-oriented and thorough and excellent time management skills (required)
- People oriented, able to provide support, coaching and mentoring (required)
- £/€1,000 learning fund
- Twice-yearly bonus (with part of it guaranteed!)
- Unlimited Holiday
- Pension contribution scheme
- Private healthcare
- Hybrid Working
- Access to thousands of Udemy courses
- Invest via the Company Sharesave Scheme
Flutter Entertainment is the world leader in online sports betting and iGaming, operating some of the most innovative, diverse and distinctive brands in the sector. The UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola - bringing together hundreds of teams and thousands of colleagues who create trusted entertainment for millions of customers every week.