Infrastructure Engineer
The Infrastructure Engineer’s role is to administer the Online Gaming platforms, ensure optimum performance and availability of such platform, provide third/fourth-level troubleshooting support, and liaise with all applicable service providers and third parties including NOC/1st/2nd line support. Provide technical support to all roles.
- Partake in the design and implementation of new setups
- Assist in process improvement and automation.
- Test and design new systems/services and their suitability for possible use in production environments
- Proactive monitoring and support of the live and staging infrastructure
- Investigate and react to any live or staging issues that might arise
- Prepare and take part in the periodic release of new software
- Act as an escalation point for issues flagged by customer support
- Handle service requests, incidents, problems and change requests, using ITIL best practice.
- Assist in process improvement and automation.
- Assist in intensive investigations into problems that would included detailed log and metrics analysis to provide detailed analysis, resolution and future prevention of such issues
- All-rounder with proven experience in linux based environments with very good IT knowledge (required)
- Possess excellent communication skills, capable of delivering information to both technical as well as non-technical personnel, the ability to work autonomously and in a team environment (required)
- Detect/analyse alarms to provide fault isolation and remote troubleshooting, being a responsible individual for problems until their complete resolution (required)
- Ability to analyse logs for troubleshooting issues, including malicious activity or cybersecurity threats, code and systems errors and problems (required)
- Understands how to direct, support and guide other team members and knows how to motivate them with great attention to detail and acts as a senior technical resource for outages until restoration. (required)
- Production support or implementation of Kubernetes, preferable in google managed Kubernetes environment (GKE) for at least 24 months (required)
- Virtualisation - OpenStack, VMware, Cloud - Experience with any: Google GKE, Amazon EKS, Azure AKS, OpenShift/OKD (required)
- Excellent log analysis and setup of aggregated logging systems such as Splunk/EFK and excellent networking skills including packet capture and analysis (required)
- Excellent monitoring and metrics analysis and systems implementation such as Grafana, APM, Prometheus, Zabbix, etc… with deep knowledge of various monitoring tools and excellent problem-solving skills (required)
- Experience with code repositories GitHub/Gitlab, CI/CD pipelines and DevOps principles and DNS/HTTPS certificates (required)
- Discovery medical aid
- 21 days leave
- Discretionary company performance bonus
Welcome to LiveScore Group. We are home to LiveScore, LiveScore Bet and Virgin Bet, three of the most exciting brands in the sports and gaming industries today. Whether it is LiveScore delivering real-time sports scores or free-to-air live streams to its global userbase, or LiveScore Bet and Virgin Bet offering innovative and trusted sportsbook betting opportunities, we bring our audiences closer than ever to the sports they love with our best-in-class products. This is a truly exciting time to consider joining our team within the LiveScore Group. Across our core brands at LiveScore, LiveScore Bet and Virgin Bet we are offering the chance to work in the heart of the sport industry, as we look to quickly expand our successful, privately-owned business. With offices and roles based in London, Stoke, Galway, Vienna, Gibraltar, Lagos, Malta and Cape Town, our staff are part of a truly international business that is training and growing together, and empowered to build a bright and rewarding future.