Safer Gaming & Player Protection Analyst
Join Novibet as a Safer Gaming & Player Protection Analyst! This role is for individuals passionate about safer gaming and who thrive in a fast-paced environment. As a Safer Gaming & Player Protection Analyst, you will contribute to the creation of a safe and responsible gaming environment, monitor player behavior to identify signs of problem gambling, ensure compliance with responsible gaming policies, and implement measures to protect vulnerable players.
- Monitor player behavior, identify signs of problematic gaming, and initiate appropriate interventions to promote responsible gaming.
- Analyze player data to identify patterns of excessive gaming.
- Develop and implement communication strategies to educate players about responsible gaming, self-exclusion options, and support resources.
- Collaborating with different teams to ensure compliance with relevant regulations and guidelines.
- Generate regular reports on responsible gaming metrics.
- Perform customer due diligence, enhanced due diligence in line with the requirements and measures of the RG policy.
- Escalate suspicious cases to our Compliance department and MLRO.
- 1+ years of similar working experience (required)
- Knowledge of gaming regulations and industry standards. (required)
- Strong interpersonal and communication skills. (required)
- Ability to handle sensitive situations with empathy and professionalism. (required)
- A Bachelor's degree in a relevant field (e.g psychology, counseling, public health) is nice to have.
- Flexibility to work on shifts (required)
- Excellent command of English & Greek language (written & verbal) (required)
- High proficiency in Microsoft Office products (Excel, Word etc.) (required)
- Competitive Compensation: Attractive salary and bonus scheme
- Health insurance: Group health & medical insurance package
- Top-Notch Equipment: All the tools you need for your role
- Career Growth: Focused career development, performance management, and training opportunities
- Inclusive Environment: A welcoming, international, and multicultural team
- Engaging Activities: Exciting events, sports, and team-building activities
Novibet is an established GameTech company operating in Europe (Greece, Ireland, Cyprus, Finland), the Americas (Brazil, Mexico, Chile, Ecuador), and New Zealand, with tech hubs in Greece and Malta and 1,000+ employees across countries. Since 2010, we are committed to delivering the best online sports betting and online entertainment experience to our ever-expanding customer base. As an innovative and adaptable operator, we have our own proprietary betting platform that is constantly evolving to meet and exceed existing and upcoming trends while offering unparalleled excitement to sports enthusiasts. Why Join us At Novibet you will find an ever-evolving, dynamic environment, providing unique growth opportunities as our brand is also exponentially expanding. We believe in investing in our people and enabling them to reach their full potential, as they are the driving force behind everything we do. Innovation is imprinted in our DNA. And so is our modern way of thinking, always aiming to push the industry forward.