Site Reliability Engineer
Join Novibet as an SRE! Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for reliability, scalability and thrive in a fast-paced environment, this could be the right opportunity for you. At Novibet, you are empowered to excel, prioritising growth through listening and learning as part of a group of forward-thinkers and doers continuously adapting to new challenges. We are equally committed to fostering a positive, inclusive, and supportive workplace culture that empowers every individual to thrive. Join us, and you will be part of a team of over 1,200 people worldwide that values collaboration, innovation, and personal growth.
- Serve as the on-call first responder for platform incidents.
- Lead triage, coordinate with DevOps and Engineering, and drive resolution end to end.
- Own post-incident reviews through to completion — close the root cause, not just the ticket.
- Own the full observability stack: alerting, dashboards, log aggregation, and distributed tracing.
- Define what "healthy" looks like for every critical service and enforce those standards.
- Continuously refine alert thresholds to eliminate noise and improve signal quality.
- Systematically reduce the frequency and blast radius of future incidents — not just firefight.
- Analyse trends, track SLI/SLO performance, and identify chronic pain points.
- Drive platform improvements in configuration, architecture, and operational behaviour.
- Identify manual, repetitive operational work and eliminate it.
- Build runbooks, self-healing scripts, and automated remediation tooling.
- Make the whole organisation more resilient, not just the team more efficient.
- Define and track Service Level Indicators and Objectives in partnership with Service Managers.
- Act as the technical voice in reliability commitment conversations.
- Work upstream with Engineers to bake reliability into releases, capacity planning, and load testing.
- Collaborate downstream with DevOps on infrastructure hardening.
- Participate in release planning as a reliability gate before critical deployments.
- 3+ years in an SRE, platform engineering, or senior TechOps role (required)
- Hands-on experience owning an on-call rotation (required)
- Track record of driving post-incident reviews and delivering on action items (required)
- Experience in iGaming, fintech, or another regulated 24/7 industry is a significant advantage (preferred)
- Calm under pressure — makes good decisions at 3am when things are on fire (required)
- Ownership-driven — doesn't wait to be asked (required)
- Analytically curious — wants to understand why things break, not just fix them (required)
- Cares about making the whole platform better, not just their slice of it (required)
- Competitive Compensation: Attractive salary and bonus scheme
- Health insurance: Group health & medical insurance package
- Top-Notch Equipment: All the tools you need for your role
- Career Growth: Focused career development, performance management, and training opportunities
- Free access to our in-house gym to keep you energized
- Alternative Transportation: Shuttle buses & Carpooling options
- Inclusive Environment: A welcoming, international, and multicultural team
- Engaging Activities: Exciting events, sports, and team-building activities
Novibet is an established GameTech company operating in Europe (Greece, Ireland, Cyprus, Finland), the Americas (Brazil, Mexico, Chile, Ecuador), and New Zealand, with tech hubs in Greece and Malta and 1,000+ employees across countries. Since 2010, we are committed to delivering the best online sports betting and online entertainment experience to our ever-expanding customer base. As an innovative and adaptable operator, we have our own proprietary betting platform that is constantly evolving to meet and exceed existing and upcoming trends while offering unparalleled excitement to sports enthusiasts. Why Join us At Novibet you will find an ever-evolving, dynamic environment, providing unique growth opportunities as our brand is also exponentially expanding. We believe in investing in our people and enabling them to reach their full potential, as they are the driving force behind everything we do. Innovation is imprinted in our DNA. And so is our modern way of thinking, always aiming to push the industry forward.