Account Manager Senior
The Account Manager role is for individuals with proven experience in account management, preferably in the telecommunications or digital messaging industry. This role requires strong negotiation and communication skills, with a track record of successful deal-making. The ideal candidate can manage multiple accounts and projects simultaneously, demonstrating attention to detail and adherence to deadlines. An analytical mindset is crucial for interpreting data and generating actionable insights. Proficiency in admin panels software and other relevant business tools is expected. The role demands a proactive and results-oriented approach with a strong drive to achieve targets and improve performance. Excellent interpersonal skills are necessary for building and maintaining strong relationships with stakeholders and providers. Adaptability and openness to change are key to thriving in a dynamic and fast-paced environment. Strong problem-solving skills with a creative and strategic approach to overcoming challenges are also essential.
- Communicate effectively with third-party SMS and messenger service providers
- Negotiate and secure favorable pricing and deals to optimize cost-efficiency
- Monitor service agreements and ensure compliance with terms and conditions
- Oversee account deliverability across multiple platforms, ensuring timely and accurate service delivery
- Collaborate with internal teams to maintain high service standards and client satisfaction
- Develop and implement strategies to improve account performance and deliver results
- Intake requests and feedback from stakeholders, providing timely and accurate responses
- Manage stakeholder accounts, ensuring their needs are met and expectations exceeded
- Facilitate communication between stakeholders and internal teams to ensure alignment on objectives
- Analyze account performance data to identify trends and opportunities for improvement
- Prepare and present regular reports to management and stakeholders, highlighting key insights and recommendations
- Address and resolve any account-related issues promptly, minimizing disruptions and maintaining client trust
- Continuously seek opportunities to enhance service delivery and operational efficiency
- Proven experience in account management, preferably in the telecommunications or digital messaging industry
- Strong negotiation and communication skills, with a track record of successful deal-making
- Ability to manage multiple accounts and projects simultaneously, with attention to detail and deadlines
- Analytical mindset with the ability to interpret data and generate actionable insights
- Proficient in admin panels software and other relevant business tools
- Proactive and results-oriented, with a strong drive to achieve targets and improve performance
- Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders and providers
- Adaptable and open to change, with the ability to thrive in a dynamic and fast-paced environment
- Strong problem-solving skills, with a creative and strategic approach to overcoming challenges
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Corporate health insurance program for your well-being
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
- Corporate events, team buildings
PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.