Account Manager
Description
PIN-UP is seeking an experienced Account Manager to join their team. This role involves managing the full cycle of interaction with game providers, monitoring operations, and participating in negotiations. The ideal candidate will have a strong understanding of online casino operations and excellent communication and organizational skills.
Responsibilities
- Managing the full cycle of interaction with game providers (acting as the main point of contact and communication).
- Monitoring incidents and responding immediately to any changes in the provider’s operations.
- Participating in negotiations on cooperation terms, bonus budgets, exclusive offers, and branding opportunities.
- Launching and coordinating joint marketing activities (tournaments, free spin campaigns, new game releases, etc.).
- Monitoring and analyzing key performance indicators (GGR, bets, players, profitability, and other metrics).
- Maintaining an up-to-date database of contracts and documentation (terms, agreements, commitments).
- Building and developing trusted relationships with provider-side contact persons.
- Collaborating with internal teams: marketing, product, retention, tech support, BI/analytics.
Requirements
- 1–2 years of experience as an Account Manager in iGaming on the side of a game provider or operator.
- Experience working with service providers or B2B partners (game providers).
- Understanding of the structure and logic of online casino operations (game content, game mechanics, bonus mechanics, licenses, restrictions, etc.).
- Strong negotiation skills and experience in professional business correspondence.
- Ability to manage partner relationships and secure improved cooperation terms (discounts, exclusive deals, branding, tournaments).
- Ability to analyze provider KPIs (GGR, Turnover, Margin, and other metrics) and make data-driven decisions.
- Experience launching and coordinating joint marketing activities (promotions, tournaments, free spins, branding, etc.).
- Proactive approach and ability to build processes independently.
- High level of communication skills.
- Strong organizational skills and the ability to work in a multitasking environment.
- Result-oriented mindset and focus on developing long-term partner relationships.
Benefits
- An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off ️
- Corporate health insurance program for your well-being
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
- Corporate events, team buildings
About Pin-Up Global
PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.