Account Manager
Description
An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
Responsibilities
- Manage day-to-day communication with clients (primarily via chats and messengers).
- Build strong, long-term relationships with clients.
- Identify growth opportunities and scale accounts (budgets, geos, channels).
- Drive upsells and expand cooperation (new services, models, volumes).
- Monitor campaign performance and proactively suggest improvements.
- Coordinate with traffic specialists to improve traffic quality and results.
- Align client expectations with internal capabilities.
- Track account performance and provide regular updates to clients.
- Work closely with sales team on smooth handover and account transition.
Requirements
- 1+ years of experience in Account Management / Customer Success / Sales (preferably in iGaming, digital marketing, or affiliate marketing) (required)
- Understanding of performance marketing (CPA, RevShare, funnels, KPIs, ROI, LTV) (required)
- Strong communication skills (written and verbal English) (required)
- Ability to manage multiple clients simultaneously (required)
- Experience working with CRM and reporting tools (required)
- Commercial mindset with focus on growth and retention (required)
- Experience working with iGaming brands or operators (preferred)
- Experience in scaling paid traffic or affiliate campaigns (preferred)
- Understanding of media buying processes (preferred)
- Participation in industry events and conferences (nice-to-have)
- Strong relationship-building and trust management skills (required)
- Proactive and solution-oriented mindset (required)
- Ability to handle complex and non-standard situations (required)
- High level of ownership and responsibility (required)
- Ability to work in a fast-paced, high-communication environment (required)
- Attention to detail combined with strategic thinking (required)
Benefits
- An exciting and challenging job in a fast-growing business group.
- The opportunity to be part of a multicultural team of top professionals.
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
- Modern corporate equipment based on macOS or Windows and additional equipment are provided.
- Paid vacations, sick leave, personal event days, days off.
- Corporate health insurance program for your well-being.
- Referral program — enjoy cooperation with your colleagues and get a bonus.
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
- Rewards program for mentoring and coaching colleagues.
- In-house Travel Service.
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
- Company events, team buildings.
About Pin-Up Global
PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.