Account Manager Senior
Description
An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more. Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed. Modern corporate equipment based on macOS or Windows and additional equipment are provided.
Responsibilities
- Communicate effectively with third-party SMS and messenger service providers
- Negotiate and secure favorable pricing and deals to optimize cost-efficiency
- Monitor service agreements and ensure compliance with terms and conditions
- Oversee account deliverability across multiple platforms, ensuring timely and accurate service delivery
- Collaborate with internal teams to maintain high service standards and client satisfaction
- Develop and implement strategies to improve account performance and deliver results
- Intake requests and feedback from stakeholders, providing timely and accurate responses
- Manage stakeholder accounts, ensuring their needs are met and expectations exceeded
- Facilitate communication between stakeholders and internal teams to ensure alignment on objectives
- Analyze account performance data to identify trends and opportunities for improvement
- Prepare and present regular reports to management and stakeholders, highlighting key insights and recommendations
- Address and resolve any account-related issues promptly, minimizing disruptions and maintaining client trust
- Continuously seek opportunities to enhance service delivery and operational efficiency.
Requirements
- Proven experience in account management, preferably in the telecommunications or digital messaging industry
- Strong negotiation and communication skills, with a track record of successful deal-making
- Ability to manage multiple accounts and projects simultaneously, with attention to detail and deadlines
- Analytical mindset with the ability to interpret data and generate actionable insights
- Proficient in admin panels software and other relevant business tools
- Proactive and results-oriented, with a strong drive to achieve targets and improve performance
- Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders and providers
- Adaptable and open to change, with the ability to thrive in a dynamic and fast-paced environment
- Strong problem-solving skills, with a creative and strategic approach to overcoming challenges.
Benefits
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Corporate health insurance program for your well-being
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
- Corporate events, team buildings
About Pin-Up Global
PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.