AI Product Manager

We are looking for a Lead AI Product Manager to join our team and take full ownership of a product area. This role involves defining product strategy, managing the product lifecycle from discovery to scaling, and leading a cross-functional team to achieve business objectives. You will work in a fast-paced, innovation-driven environment, collaborating with various departments to ensure the successful delivery and growth of our products. What you will not do: You will not be expected to build the product alone; we already have a strong technical and project team to support delivery; your role is to lead product direction, align the team around goals, make product decisions, and ensure the product moves from idea to successful launch and growth.

• Lead the product team by managing and supporting at least 2 Product Owners with prioritisation, product thinking, execution quality, and stakeholder communication.
• Own one product end-to-end by defining goals, aligning them with business objectives, and achieving them with the team.
• Define product strategy, including market positioning, roadmap direction, growth opportunities, and long-term product vision.
• Launch the product by leading it from idea and discovery through MVP, pilot clients, launch, and further scaling.
• Drive execution with the team by participating in Scrum events, planning, refinement, sprint reviews, retrospectives, and product delivery discussions.
• Work with stakeholders across business, tech, project, design, analytics, sales, and marketing teams to align product direction and remove blockers.
• Set and track product goals by defining success metrics, tracking progress, analysing results, and adjusting priorities based on data, client feedback, and business impact.

• B2B SaaS product experience (required).
• 5+ years of product management experience in B2B SaaS products, preferably with complex workflows, integrations, analytics, and enterprise/client-facing functionality (required).
• 0-to-1 product launch experience (required).
• Proven experience launching products from scratch, including discovery, market validation, MVP definition, and scaling (required).
• Experience leading a product team or cross-functional team of at least 2+ people (required).
• Strong understanding of the iGaming industry, including player lifecycle, retention, CRM, bonuses/offers, segmentation, compliance, and operational workflows (required).
• Hands-on experience with voice-based products, voice generation, conversational AI, call automation, or voice communication products (required).
• Experience with growth-focused product work, including activation, retention, conversion, monetisation, funnel optimisation, experimentation, and data-driven product improvements (required).
• Experience with CRM, marketing automation, retention platforms, sales automation, or customer engagement tools (required).
• Ability to define product metrics, run A/B tests, analyse funnels, and make data-driven decisions (required).
• AI product experience (required).
• Experience working with AI products, LLMs, AI agents, personalisation, predictive models, or automation tools (preferred).

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal event days, days off.
• Corporate health insurance program for your well-being.
• Referral program — enjoy cooperation with your colleagues and get a bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
• Company events, team buildings.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.

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