Delivery Manager

This role is for a Delivery Manager responsible for leading and managing delivery operations within a specific domain. The focus is on ensuring predictable, high-quality, and timely execution by a team of Scrum teams, while establishing and governing delivery frameworks and best practices. The Delivery Manager will also drive cross-domain coordination, monitor and optimize domain metrics, and lead change initiatives to ensure adaptability and continuous improvement.

• Lead and manage Delivery Managers, ensuring high performance, clear ownership, and effective coaching across the PMO structure.
• Oversee delivery for a domain of 3–10 Scrum teams, ensuring predictable, high-quality, and timely execution.
• Establish and govern delivery frameworks, standards, and best practices across teams, including Agile ceremonies, roadmap planning, and metrics.
• Own domain-level roadmap planning, long-range forecasting, and rolling-wave planning processes.
• Drive cross-domain coordination: manage dependencies, escalate risks, resolve blockers, and ensure alignment across product, engineering, and business units.
• Monitor and optimize domain metrics (predictability, throughput, scope change, team health), using data to guide decisions and improvements.
• Ensure consistent and effective communication across all levels—teams, stakeholders, and senior leadership.
• Lead change initiatives within the PMO and domain, ensuring teams adapt quickly and constructively to new processes and organizational priorities.
• Maintain a hands-on understanding of team operations, staying close to delivery realities, challenges, and opportunities.
• Partner with DTO, DPO, and other leaders to refine team structure, ensure scalability, and optimize resource allocation.
• Support hiring, onboarding, performance reviews, and career growth for PMO and delivery staff.
• Ensure teams remain focused on delivering business and customer value and not just following process.

• 7+ years of experience in delivery / project / program management, including managing managers (Delivery Managers, PMs). (required)
• Proven ability to lead a delivery organization of 3–10 Scrum teams in a fast-paced, cross-functional environment. (required)
• Strong people-leadership skills: coaching, performance management, career development, and team restructuring when needed. (required)
• Deep understanding of Agile, Scrum, Kanban, and scaled delivery frameworks. (required)
• Demonstrated success improving delivery predictability, velocity, and quality through data-driven practices. (required)
• Strong ability to implement and govern roadmap planning, including rolling-wave planning and long-range forecasting. (required)
• Experience of building result oriented customer centric teams with the continuous improvement culture. (required)
• Experience establishing and enforcing delivery governance across domains, including dependency management and risk escalation. (required)
• Capable of leading cross-unit initiatives, resolving blockers, and aligning technology, product, and business stakeholders. (required)
• Ability to translate high-level product or business goals into actionable delivery plans. (required)
• Skilled in building and maintaining domain-level metrics (predictability, scope change, delivery speed, capacity). (required)
• Strong analytical mindset with capability to justify decisions through data, not assumptions. (required)
• Excellent communication skills with the ability to influence senior leadership and negotiate cross-functional outcomes. (required)
• Expected to maintain a constructive, solution-oriented approach—promoting healthy collaboration and professional communication. (required)
• Proven ability to drive organization-wide transformations, adapt to evolving processes, and lead teams through change. (required)
• Comfortable challenging the status quo constructively and implementing best practices across teams and domains. (required)
• Previous hands-on technical background (ex-developer or QA), with strong understanding of software engineering principles and how systems work under the hood. (preferred)
• Experience in B2C product development, with the ability to focus teams on delivering end-user value rather than being process-driven. (preferred)
• Background in the iGaming or betting industry, with familiarity with regulatory constraints, product specifics, and delivery dynamics in this domain. (preferred)
• Strong leadership presence with the ability to motivate, challenge, and elevate managers and teams. (required)
• Excellent communication and negotiation skills; able to handle conflict professionally and constructively. (required)
• Data-driven decision-making, critical thinking, and high emotional intelligence. (required)
• Adaptability and resilience in fast-changing environments. (required)
• Proactive, solution-oriented mindset with a strong sense of ownership and accountability. (required)

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• Referral program enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Company events, team buildings

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.

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