QAE

The QAE role involves taking ownership of testing requirements for AI products within a fast-growing business environment. The successful candidate will work closely with development teams to ensure high-quality releases through comprehensive testing strategies and execution. This position requires a deep understanding of software development lifecycles and the ability to lead testing initiatives for complex systems, including AI/ML products, voice systems, and real-time communication platforms.

• Collaborate with the development team during planning and take ownership of testing requirements for AI products.
• Conduct comprehensive functional, regression, and integration testing of AI features, including voice interactions and conversation flows.
• Maintain accurate and up-to-date test documentation, including test plans, test cases, and test matrices.
• Generate detailed reports on testing results, including analysis and recommendations for improvement.
• Identify and accurately report software defects, including detailed reproduction steps and impact analysis.
• Analyze software quality and development speed, and propose actionable strategies for improvement.
• Establish quality gates and ensure proper testing coverage before each release.

• Minimum 5+ years of experience in manual testing of complex systems, preferably with experience in testing AI/ML products, voice systems, or real-time communication platforms (required).
• Expert understanding of QA processes, methodologies, and ability to adapt them to project specifics (required).
• Deep understanding of SDLC and its components, with proven experience in leading testing activities across all project phases (required).
• Expert ability to create and maintain comprehensive test documentation, including testing strategies, test plans, and coverage matrices (required).
• Leadership qualities and ability to work autonomously with minimal supervision (required).
• Excellent communication skills, with the ability to articulate complex technical concepts to stakeholders at all organizational levels (required).
• Proficiency in using browser Developer Tools and advanced debugging techniques for complex application troubleshooting (required).
• Expert experience in testing REST APIs, webhooks, and complex system integrations, with a deep understanding of API testing best practices (required).
• Advanced working knowledge of version control systems (Git) and CI/CD processes (required).
• Proven track record of leading QA initiatives and mentoring team members in cross-functional environments (required).
• Strong analytical and problem-solving abilities, including experience in root cause analysis and complex issue investigation (required).
• Experience with test automation tools and programming languages, with the ability to design automation strategies for future scaling (required).
• Experience working with AI/ML products, voice AI systems, or conversational platforms (preferred).
• Knowledge of Natural Language Processing principles and intent recognition systems (preferred).
• Experience testing telephony systems or real-time communication platforms (preferred).
• Experience testing real-time communication systems, chat platforms, or voice-based applications (preferred).
• Previous experience working with an AI Chatbot or similar technologies (nice-to-have).
• Experience in automated testing or programming languages for future test automation initiatives (nice-to-have).
• Leadership qualities and ability to influence without formal authority (required).
• Strategic thinking and ability to plan long-term QA initiatives (required).
• Logical and coherent expression of thoughts (required).
• Effective collaboration skills with team members (required).
• Strong analytical and problem-solving abilities (required).
• Clear and concise communication skills (required).
• Adaptability and willingness to learn new technologies and methodologies (required).
• Jira, Confluence, XRay (required).
• Postman, Swagger, REST APIs (required).
• DevTools (required).
• Git (basic) (required).
• CI/CD pipelines (nice-to-have).
• Automation (Python) (required).

• An exciting and challenging job in a fast-growing business group.
• Opportunity to be part of a multicultural team of top professionals.
• Great working atmosphere with passionate experts and leaders.
• Choice of working remotely or on-site in Warsaw, Limassol, or Yerevan.
• Modern corporate equipment based on macOS or Windows.
• Paid vacations, sick leave, personal events days, and days off.
• Corporate health insurance program.
• Referral program with bonuses.
• Educational programs including internal training, compensation for external education, and attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• In-house Travel Service.
• Access to online platforms for employees with quests, gamification, and RedCore clubs.
• Company events and team buildings.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.

Read more about Pin-Up Global →