Retention Loyalty Manager
An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Develop and execute plans for Top Events in casino and sports products;
- Design and implement gamification systems, including mechanics, rewards, and progression paths;
- Calculate key metrics and financial projections to ensure success and profitability;
- Conduct detailed analysis and present activity performance to refine strategies;
- Collaborate with cross-functional teams to ensure seamless execution of plans;
- Plan and conduct A/B tests to evaluate and optimize gamification features;
- Monitor key gamification product metrics and adjust strategies as needed;
- Stay updated on industry trends and best practices to innovate and maintain competitiveness.
- Gambling industry experience is mandatory;
- Experience planning and executing engagement events such as tournaments, lotteries, jackpots, missions, quests for player retention;
- Strong analytical skills with the ability to calculate promo economics and analyze results;
- Expertise in gamification processes, including game mechanics, progression systems, and rewards;
- Knowledge of client segmentation and player behavior analysis;
- Understanding of A/B testing and hypothesis testing to optimize activities;
- Familiarity with key metrics: MAU/DAU, LTV, ARPU, RR, GGR, NGR, etc.;
- Experience with analytics tools: Tableau, Power BI, Google Data Studio, or similar.
- Background in UX/UI design or product development;
- Familiarity with top providers and manufacturers of games and slots;
- Experience conducting market and competitor analyses.
- Strong attention to detail and organizational skills;
- Proactivity and autonomy in managing tasks and projects;
- Clear and open communication skills;
- Strategic thinking with a creative mindset;
- Flexibility and adaptability in a fast-paced environment.
- Paid vacations, sick leave, personal events days, days off
- Corporate health insurance program for your well-being
- Referral program
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
- Company events, team buildings
PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.