RMM Team Lead
Description
The RMM Team Lead will be responsible for building and leading a cross-functional team within an assigned region. This role involves analyzing performance metrics, setting priorities, and developing plans to achieve regional KPIs. The Team Lead will also be responsible for planning and optimizing retention and reactivation campaigns, developing player segmentation strategies, and calculating campaign effectiveness. This is a remote position within a fast-growing business group.
Responsibilities
- Build and lead a cross-functional team within the assigned region
- Ensure team motivation, professional growth, and alignment with strategic regional goals
- Analyze current performance metrics, set priorities, and develop plans to achieve regional KPIs
- Plan monthly retention and reactivation campaigns, customized for regional market trends, cultural nuances, and the competitive landscape
- Apply A/B testing and hypothesis testing to optimize promotional activities
- To calculate predictions of the effectiveness of planned campaigns
- Analyze post-campaign results, prepare detailed reports, and propose follow-up hypotheses
- Develop and maintain player segmentation strategies to personalize marketing activities
Requirements
- Gambling experience is mandatory
- Strong English skills, with ability to write and communicate briefs and tasks
- Experience in drafting and conducting marketing activities for player retention and return
- Experience with client segmentation
- Analytical mindset, ability to calculate the economics of promos as well as analyze the results
- Knowledge of marketing metrics: MAU/DAU, LTV, ARPU, RR, GGR, NGR, etc.
- Understanding of basic approaches to A/B testing and hypothesis testing to optimize marketing activities
- Creativity
- Experience leading a team
- Experience working with South Asia regions
- Knowledge of the main providers and manufacturers of games and slots
- Knowledge of market and competitor analysis methods
- Attention to detail
- Time & Priority Management
- Adaptability & Flexibility
- Openness and directness in communication
Benefits
- An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal event days, days off
- Corporate health insurance program for your well-being
- Referral program — enjoy cooperation with your colleagues and get a bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays
- Company events, team buildings
About Pin-Up Global
PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.