Lead DevOps Engineer

Playtech is looking for a proactive Lead DevOps Engineer with strong technical expertise and excellent communication skills. In this role, you will lead the design, implementation, and scaling of our cloud infrastructure, with a strong focus on Kubernetes-based environments. You will drive CI/CD automation, improve system reliability and observability, and enforce best practices across infrastructure as code, monitoring, and incident management. As a team lead, you will guide DevOps engineers, optimize production systems, and foster a culture of continuous improvement and operational excellence.

• Resolve most complex DevOps tasks.
• Lead the team of Product Operations engineers.
• Conduct a comprehensive audit of existing service‑management processes and develop a clear plan for their improvement.
• Establish key operational performance indicators and create a clear plan to track, measure, and improve them.
• Provide immediate respond for any alert.
• Liaise with SL1/SL3, 3rd parties and internal stakeholders.
• Provide regular reports to direct manager.

• Bachelor’s Degree in Computer Science or Engineering (required).
• 5+ years’ experience as a DevOps engineer or SRE engineer (required).
• 1+ years of leading/management experience (required).
• Fluent verbal and writing communication skills in English (required).
• Strong understanding of the ITIL framework (required).
• Hands-on experience working with production environments with zero tolerance for errors (required).
• Strong experience in Linux, Docker, configuration management tools (Ansible, Puppet), CI/CD tools (Git, Jenkins), Cloud services (AWS), and orchestration technologies (Kubernetes, Nomad) (required).
• Experience writing infrastructure as code (IaC) using Terraform (required).
• Worked with monitoring systems (Grafana, Prometheus, Nagios/Sensu) and logging solutions (Elastic Stack, Loki) (required).
• Interact effectively with senior management, technical subject matter experts, and business stakeholders (required).
• Experience supporting web applications with microservices architecture, including Akka cluster management and monitoring (nice-to-have).
• Knowledge of NoSQL database support (MongoDB, Couchbase) and NGINX server management (nice-to-have).
• Programming skills in Python/Bash (nice-to-have).
• Worked in a global, multilingual organization (nice-to-have).

• Supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Commitment to innovation and excellence.
• Diverse and inclusive workplace where everyone is welcome.
• Comprehensive benefits and competitive compensation.