Lead DevOps Engineer

Playtech is looking for a proactive Lead DevOps Engineer with strong technical expertise and excellent communication skills. In this role, you will lead the design, implementation, and scaling of our cloud infrastructure, with a strong focus on Kubernetes-based environments. You will drive CI/CD automation, improve system reliability and observability, and enforce best practices across infrastructure as code, monitoring, and incident management. As a team lead, you will guide DevOps engineers, optimize production systems, and foster a culture of continuous improvement and operational excellence.

• Resolve most complex DevOps tasks.
• Lead the team of Product Operations engineers.
• Conduct a comprehensive audit of existing service‑management processes and develop a clear plan for their improvement.
• Establish key operational performance indicators and create a clear plan to track, measure, and improve them.
• Provide immediate respond for any alert.
• Liaise with SL1/SL3, 3rd parties and internal stakeholders.
• Provide regular reports to direct manager.

• Possess a Bachelor’s Degree in Computer Science or Engineering.
• Have 5+ years’ experience as a DevOps engineer or SRE engineer, and 1+ years of leading/management experience.
• Possess fluent verbal and writing communication skills in English.
• Demonstrate strong understanding of the ITIL framework and bring hands-on experience working with production environments with zero tolerance for errors.
• Bring strong experience in Linux, Docker, configuration management tools (Ansible, Puppet), CI/CD tools (Git, Jenkins), Cloud services (AWS), and orchestration technologies (Kubernetes, Nomad).
• Have experience writing infrastructure as code (IaC) using Terraform.
• Have worked with monitoring systems (Grafana, Prometheus, Nagios/Sensu) and logging solutions (Elastic Stack, Loki).
• Interact effectively with senior management, technical subject matter experts, and business stakeholders.
• Have experience supporting web applications with microservices architecture, including Akka cluster management and monitoring.
• Bring knowledge of NoSQL database support (MongoDB, Couchbase) and NGINX server management.
• Possess programming skills in Python/Bash.
• Have worked in a global, multilingual organization.

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A commitment to innovation and excellence.
• A diverse and inclusive workplace where everyone is welcome.
• Comprehensive benefits and competitive compensation.