CRM Coordinator
We are looking for an energetic, passionate and enthusiastic Co-ordinator. You will support the Head of CRM in delivering promotional campaigns and marketing activity for all player groups across multiple touchpoints for our brands.
- Working with the Head of CRM to plan, organize, execute and analyze promotional and lifecycle campaigns to the current customer database across all sites.
- Work with the CRM team to implement the promotional strategy, ensuring campaigns are within budget ensuring a positive return on investment.
- Work alongside the rest of the CRM team in planning and managing content on all aspects of the product through CMS tools.
- Work alongside multiple stakeholders across various locations to ensure requirements are met across campaigns and player groups.
- Assisting the Head of CRM in analysing and reporting on KPI’s with full campaign analysis for each promotion enabling the business to understand the effectiveness of the activity.
- Regular reviews of competitor promotions and best practice.
- Previous experience in a similar role, preferably in the iGaming, fintech or tech industry (required).
- Experience of actively using and optimising CRM techniques including segmentation, campaign planning, implementation and evaluation (required).
- Good IT skills including strong experience of Microsoft Office (required).
- Experience with CRM channels; email, SMS, web push (required).
- Ability to work well under tight deadlines and multi-task (required).
- Experience of working with Optimove or Omega is a plus (nice-to-have).
- Good technical skills in HTML preferred (preferred).
- Experience of working with Content and/or Campaign Management Systems preferred (preferred).
- Creative eye (required).
- Analytical mind (required).
- Strong technical background (required).
- Competitive salary with health benefits and health insurance.
- Attractive bonus packages.
- Continuous training and development to enhance your knowledge.
- Career development and growth.
- Flexible work.
- Social events.
- Health allowance.
- Diversity of roles, projects, and challenges.
- Excellent team-oriented, fun international work environment.
Established in 2020, Rhino Entertainment is a fast-growing online gaming operator which consistently punches above its weight, with a multi-brand strategy, operating out of a number of reputable, regulated jurisdictions from which its brands serve an ever-growing number of markets. Driven by passion, hard work, and a hunger for learning, our multinational teams, based across Malta, Macedonia, Spain, and a number of other countries, have built fantastic products through which we provide value-driven and exciting online entertainment through industry-leading technologies and an unmatched customer experience.