Senior Risk Manager
Description
As the Senior Risk Manager, you’ll be a critical line of defence at the intersection of fraud prevention, AML, and VIP operations. You’ll lead the day-to-day risk workflows, coordinate VIP withdrawals, and collaborate closely with Compliance and Operations to uphold regulatory standards while supporting an exceptional player experience.
Responsibilities
- Compile and distribute risk and performance reports to support ongoing analysis and decision-making.
- Follow internal workflows and procedures, offering clarification and guidance to managers when needed.
- Prioritise and coordinate the processing of withdrawals for VIP customers to ensure timely, high-touch service.
- Deliver effective solutions for various ad-hoc operational tasks and requests across the department.
- Ensure AML compliance in line with applicable regulatory requirements and internal policies.
- Conduct transaction monitoring and escalate suspicious activity reports (SARs) where appropriate.
- Collaborate with the Compliance Officer to maintain and enhance AML policies, procedures, and training programmes.
- Monitor player behaviour and transaction patterns to detect anomalies related to fraud, AML, or bonus abuse.
- Provide clear procedural advice to senior management on risk-related operational issues.
- Support internal training initiatives to embed a strong risk and compliance culture across the organisation.
Requirements
- Bachelor’s degree in Business, Criminology, Finance, or a related field. (required)
- 5+ years’ experience in Risk Management, Fraud, or Payments within the iGaming or Fintech sectors. (required)
- Relevant professional certifications (e.g., CAMS, ICA) are highly desirable. (preferred)
- Extensive experience with AML regulations, transaction monitoring, and filing SARs. (required)
- Proven track record of identifying and mitigating complex threats such as bonus abuse, multi-accounting, and identity fraud. (required)
- Advanced analytical skills with the ability to compile detailed risk reports and translate data into operational strategy. (required)
- Direct experience managing high-value/VIP withdrawals and prioritising workflows under pressure. (required)
- In-depth understanding of global gaming regulatory requirements and compliance standards. (required)
- Exceptional communication skills and the ability to collaborate effectively with Compliance Officers and cross-functional teams. (required)
- Ability to work full-time from the Fort Lee, NJ office, with flexibility for frequent travel across North America. (required)
Benefits
- Discretionary, performance based Bonuses
- Comprehensive medical, dental, and vision + 401(k)
- Generous PTO policy
- Partially subsidised in-office breakfasts and lunches
- Collaborative, international team that celebrates milestones and wins together
- Strong opportunities for professional development and ownership within a scaling organisation
About Soft2Bet
Soft2Bet is a leading iGaming turnkey solutions provider that delivers high-quality products and services for online gambling operators. The company is known for its Motivational Engineering Gaming Application (MEGA), proven to enhance retention and engagement. Soft2Bet has deployed numerous successful iGaming brands and holds more than 16 global licences.