Product Manager (Payments & KYC)
We are looking for a strategic and business-oriented Product Manager to lead the evolution and optimisation of two of the most critical pillars of our platform: Payments and KYC/Fraud Prevention. This role will be responsible for ensuring a fast, frictionless, and secure onboarding experience for players, while maximising payment conversion, operational stability, fraud prevention, and regulatory compliance within the Brazilian iGaming market.
- Monitor and optimise deposit and fast-withdrawal success rates, reducing abandonment and ensuring maximum liquidity through PIX operations.
- Design and improve registration and document verification flows, including CPF validation, biometric verification, and fraud prevention mechanisms, ensuring a frictionless experience for legitimate users.
- Lead relationships with payment gateways and identity verification providers (such as Legitimuz), ensuring SDK stability, clean logs, operational reliability, and bug resolution.
- Ensure all payment and KYC flows are fully aligned with Brazilian iGaming regulatory requirements and compliance standards.
- Define priorities, product improvements, and optimisation opportunities based on data analysis, operational needs, and business impact.
- Work closely with Product, Engineering, Compliance, Fraud Prevention, CRM, Customer Support, and Operations teams to deliver scalable and secure product solutions.
- Track operational issues, payment performance, fraud indicators, and provider stability, acting quickly to minimise risks and financial impact.
- Proven previous experience as a Product Manager or Product Owner managing: Payment products (Fintechs / Payment Gateways) Fraud Prevention or Identity Verification tools iGaming products and operations (required).
- Strong knowledge of the Brazilian market, especially: PIX ecosystem CPF validation flows Brazilian iGaming regulations (required).
- Advanced or fluent English skills • Essential for negotiations with providers and alignment with global engineering teams (required).
- Strong understanding of digital product operations and customer journey optimisation (required).
- Opportunity to work in one of the leading global iGaming companies.
- Direct impact on critical business operations, conversion, and customer experience.
- Exposure to high-scale payment and fraud prevention ecosystems.
- International and collaborative environment with global teams and partners.
- Dynamic industry with continuous innovation, growth, and career development opportunities.
Founded by the Badalyan brothers in 2010 SoftConstruct is an innovative technology developer for a number of IT spheres. The company managed to originate such market-leading labels as BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken, FastShift and more. Being independent trademarks, all the brands make up a large SoftConstruct family. Aimed to attain the technological race, SoftConstruct’s group of experts initiated new approaches towards working with consumers by offering specifically designed industry-related products and solutions. At this point, SoftConstruct has over 5,000 employees, 10+ trademarks and a number of branch offices operating worldwide. Habitually, making shattering advancements to our products and solutions, we are on the right path to deliver more elevation to us and our clients.