Delivery Manager
SOFTSWISS is hiring a Delivery manager to join a newly established Special Projects Team within the Marketing Development department. We are looking for a proactive and highly organized Delivery manager to lead cross-functional initiatives, coordinate complex workflows, and drive the successful delivery of strategic marketing and business projects across the organization. You will be responsible for leading and coordinating strategic cross-functional projects within the Special Projects Team, ensuring initiatives are delivered efficiently and aligned with business goals. You will help structure processes, align stakeholders, and drive execution across multiple departments, contributing to the successful launch and scaling of high-impact business and marketing initiatives.
- Gather, clarify, and structure requirements from Marketing business stakeholders.
- Translate business requests into clear tasks for Development, QA, and Design teams.
- Collaborate with the team on task decomposition.
- Manage the team’s backlog and roadmap.
- Plan team activities within two-week sprint cycles.
- Monitor timelines, statuses, risks, dependencies, and scope changes.
- Maintain regular communication with stakeholders.
- Facilitate status meetings and document agreements and decisions.
- Define acceptance criteria for tasks and deliverables.
- Participate partially in business acceptance and validation of delivered results.
- Support the establishment and improvement of processes within a newly formed team.
- Ensure delivery transparency for both business stakeholders and the team.
- 2+ years of Project Management experience (required)
- English proficiency at B2 level or higher, including written communication, meetings, documentation, and negotiations (required)
- Russian proficiency at B2 level or higher (required)
- Experience working in IT and/or web development environments (required)
- Proven experience in gathering, clarifying, and formalising requirements (required)
- Ability to work effectively with business stakeholders and manage their expectations (required)
- Experience decomposing tasks in collaboration with Developers, QA Engineers, and Designers (required)
- Experience managing backlogs and roadmaps (required)
- Experience planning team activities and overseeing delivery execution (required)
- Ability to define clear acceptance criteria (required)
- General understanding of web development concepts, including frontend, backend, APIs, CMS platforms, domains, and hosting (required)
- Experience working with distributed or remote teams (required)
- Hands-on experience with the following tools: Jira Confluence Slack Google Docs Figma Miro (required)
- Experience launching projects from scratch (nice-to-have)
- Experience in marketing, partnership, affiliate, or digital projects (nice-to-have)
- Experience building and improving processes within a newly established team (nice-to-have)
- Experience working with two-week sprint cycles (nice-to-have)
- Understanding of hybrid project management approaches without strict adherence to Scrum or Kanban frameworks (nice-to-have)
- Ability to write user stories and use cases (nice-to-have)
- Experience collaborating with SEO, Content, Analytics, CRM, and BI teams (nice-to-have)
- Experience using AI-powered tools in project management activities (nice-to-have)
- Working knowledge of Figma, including reviewing designs, commenting, and validating implementation against mockups (nice-to-have)
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
SOFTSWISS is a global tech expert with over 15 years of experience in providing innovative iGaming solutions. The company offers comprehensive software for online casinos, sports betting, and affiliate management. To expand its global presence, in 2024, SOFTSWISS acquired Turfsport, a leading South African betting software provider, and a significant stake in Ously Games GmbH, the company behind the fastest-growing European social casino, SpinArena.net. Additionally, the company appointed Formula 1 legend Rubens Barrichello as Non-Executive Director in Latin America, focusing on Brazil's growing market. SOFTSWISS is committed to transforming the iGaming and entertainment industry for the better through tech innovations. The Team helps operators and providers establish enduring partnerships by building profitable and scalable businesses.