Engineering Manager (Infrastructure / DevOps)
SOFTSWISS is looking for an Engineering Manager to lead a service-oriented infrastructure team (Systems Engineers / DevOps) responsible for the reliability, scalability, and efficiency of the company’s infrastructure. This role combines strong people management with technical leadership. You will drive team development, improve engineering processes, and contribute to architectural decisions in a high-load, distributed environment.
- Lead and manage a team of DevOps and Systems Engineers.
- Manage Tech/Team Leads (4–6 reports).
- Hire, onboard, develop, and retain engineers.
- Conduct performance reviews and support career growth.
- Build a strong engineering culture with high ownership.
- Handle team dynamics, motivation, and conflict resolution.
- Own and prioritize the infrastructure backlog and roadmap.
- Ensure timely and high-quality delivery of infrastructure initiatives.
- Improve engineering and operational processes (CI/CD, release flow, change management).
- Collaborate with product and engineering teams.
- Manage team capacity and workload distribution.
- Contribute to architecture decisions and ensure high-quality implementation.
- Drive infrastructure evolution focusing on scalability, reliability, and performance.
- Promote best practices (IaC, GitOps, observability).
- Maintain a high technical bar across the team.
- Mentor and develop Tech Leads and Senior Engineers.
- Own incident management processes and postmortems.
- Improve monitoring, alerting, and observability.
- Increase system resilience and fault tolerance.
- Optimize infrastructure costs.
- Ensure efficient resource utilization.
- Management Experience: Experience managing engineering teams through Tech/Team Leads (4–6+ reports) (required).
- Proven track record in hiring, evaluating, and developing engineers (required).
- Strong stakeholder management and prioritization skills (required).
- Experience driving delivery and execution (required).
- Technical Background: 5+ years of experience in infrastructure teams, including 3+ years in a managerial role (required).
- Solid understanding of distributed and high-load systems (required).
- Hands-on experience with Kubernetes and cloud infrastructure (required).
- Experience with Infrastructure as Code (Terraform or similar) (required).
- Understanding of observability and incident management practices (required).
- Modern Engineering Practices: Experience using AI tools (e.g., Claude Code, Codex, etc.) (required).
- Active use of AI in engineering and management workflows (automation, analysis, productivity improvement) (required).
- Process & Thinking: Experience building and improving engineering processes (required).
- Strong systems thinking and decision-making under uncertainty (required).
- Ability to balance technical depth with management responsibilities (~20/80) (required).
- Communication: English level: B1+ or higher (required).
- Nice to have: Experience with multi-cloud or hybrid infrastructure (nice-to-have).
- Background in high-load product environments (nice-to-have).
- Private health insurance.
- Sports benefits.
- Comprehensive Mental Health Program.
- Free English lessons (online).
- Local language courses.
- Paid time off.
- Maternity leave support.
- Referral program rewards.
- Upskilling, internal workshops, and participation in professional conferences and corporate events.
SOFTSWISS is a global tech expert with over 15 years of experience in providing innovative iGaming solutions. The company offers comprehensive software for online casinos, sports betting, and affiliate management. To expand its global presence, in 2024, SOFTSWISS acquired Turfsport, a leading South African betting software provider, and a significant stake in Ously Games GmbH, the company behind the fastest-growing European social casino, SpinArena.net. Additionally, the company appointed Formula 1 legend Rubens Barrichello as Non-Executive Director in Latin America, focusing on Brazil's growing market. SOFTSWISS is committed to transforming the iGaming and entertainment industry for the better through tech innovations. The Team helps operators and providers establish enduring partnerships by building profitable and scalable businesses.