Key Account Manager – Lead
FinteqHub continues to expand the team and is looking for Key Account Manager – Lead. We need a proactive, results-driven Key Account Manager to lead and grow relationships with key Payment Service Providers (PSPs), while also serving as a trusted partner to the Team Lead in driving team performance and operational excellence. This role goes beyond traditional account management – you will play a key part in shaping partnerships, influencing revenue growth, and supporting team strategy.
- Build and maintain strong, long-term relationships with key PSP partners.
- Act as the main point of contact, ensuring high-quality communication and support.
- Identify growth opportunities and optimise key metrics (AR, margins, performance).
- Negotiate commercial terms, including discounts and referral agreements.
- Drive new client acquisition through PSP partnerships.
- Develop and execute joint growth plans aligned with company objectives.
- Explore new solutions, markets, and channels to scale partnerships.
- Act as a deputy to the Team Lead, supporting team coordination and execution.
- Help drive strategic initiatives and ensure their timely delivery.
- Monitor task quality across Jira and ensure high standards of execution.
- Contribute to reporting, analytics, and performance tracking.
- 2+ years of experience in Key Account Management / Partnerships / similar roles (required).
- Experience in Fintech, Payments, PSP, or iGaming industries (required).
- Strong communication and negotiation skills (required).
- Analytical mindset and data-driven approach (required).
- Advanced English (daily communication with partners) (required).
- Based in the EU (required).
- Background in Sales / Business Development / Account Management (nice-to-have).
- Experience in Gambling / High-risk industries (nice-to-have).
- Experience in Banking (nice-to-have).
- Private health insurance.
- Sports benefits.
- Comprehensive Mental Health Program.
- Free English lessons (online).
- Local language courses.
- Paid time off.
- Maternity leave support.
- Referral program rewards.
- Upskilling, internal workshops, and participation in professional conferences and corporate events.
SOFTSWISS is a global tech expert with over 15 years of experience in providing innovative iGaming solutions. The company offers comprehensive software for online casinos, sports betting, and affiliate management. To expand its global presence, in 2024, SOFTSWISS acquired Turfsport, a leading South African betting software provider, and a significant stake in Ously Games GmbH, the company behind the fastest-growing European social casino, SpinArena.net. Additionally, the company appointed Formula 1 legend Rubens Barrichello as Non-Executive Director in Latin America, focusing on Brazil's growing market. SOFTSWISS is committed to transforming the iGaming and entertainment industry for the better through tech innovations. The Team helps operators and providers establish enduring partnerships by building profitable and scalable businesses.