QA Team Lead
SOFTSWISS continues to expand the team and is looking for a QA Team Lead to join the SOFTSWISS Game Aggregator team. This role focuses on leading and developing the QA team, building and improving quality assurance processes, and ensuring high-quality product releases through effective test planning, defect management, cross-functional collaboration and continuous process improvement.
- Provide leadership and mentorship to the QA team, ensuring they have the necessary resources, skills, and guidance to excel in their roles.
- Allocate tasks and responsibilities among team members based on their strengths and expertise.
- Hiring (tech interviews) & onboarding new employees
- Probation period & performance review feedback, including performance issues handling
- Develop and implement a comprehensive quality assurance strategy, including testing processes, methodologies, and tools to ensure high-quality product releases.
- Identify areas for process improvement within the QA team and across the development lifecycle, and implement best practices to enhance efficiency and effectiveness.
- Oversee the creation and execution of detailed, comprehensive test plans and test cases for both manual and automated testing efforts.
- Establish and maintain processes for logging, tracking, and prioritizing defects, working closely with development teams to ensure timely resolution.
- Collaborate with development, business, and other cross-functional teams to align quality assurance efforts with overall project goals.
- Conduct risk assessments to identify potential areas of concern, and develop mitigation strategies to minimize feautures risks.
- Generate and maintain comprehensive documentation of testing processes, results, and metrics for internal and external stakeholders.
- Foster a culture of continuous learning and development within the QA team, providing coaching and training opportunities to enhance skills and knowledge.
- 5+ years of experience in testing of server-side applications (required)
- English – Intermediate (required)
- Good communication skills (required)
- Strong troubleshooting skills (required)
- Programming skills in languages commonly used for automation (e.g., Java, Python, C#), as well as scripting languages for task automation. (required)
- Experience in using leading test automation tools such as Selenium, Appium, JUnit, TestNG, or similar technologies. (required)
- Experience with version control systems like Git or SVN, including branching, merging, and resolving conflicts. (required)
- Familiarity with CI/CD pipelines and tools (e.g., Gitlab, Travis CI) for automated testing and deployment processes. (required)
- Proficient in testing APIs using tools like Postman, SOAPUI, or equivalent, and comfortable working with RESTful and SOAP APIs. (required)
- Strong understanding of database concepts and ability to write complex SQL queries for data validation and testing. (required)
- Experience working in Agile/Scrum environments, with a deep understanding of Agile testing practices. (required)
- Familiarity with testing frameworks like TestNG, JUnit, NUnit, or equivalent for creating and managing test suites. (required)
- Proficient in using bug tracking systems like Jira, Bugzilla, or similar tools for defect management and reporting. (required)
- Basic knowledge of performance testing tools (e.g., JMeter, LoadRunner) and concepts for load and stress testing. (required)
- Experience with logging systems (e.g., ELK Stack, Graylog, Splunk, Fluentd, AWS CloudWatch, Grafana Loki) for diagnosing and resolving defects, analyzing system behavior, and monitoring performance. (required)
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
SOFTSWISS is a global tech expert with over 15 years of experience in providing innovative iGaming solutions. The company offers comprehensive software for online casinos, sports betting, and affiliate management. To expand its global presence, in 2024, SOFTSWISS acquired Turfsport, a leading South African betting software provider, and a significant stake in Ously Games GmbH, the company behind the fastest-growing European social casino, SpinArena.net. Additionally, the company appointed Formula 1 legend Rubens Barrichello as Non-Executive Director in Latin America, focusing on Brazil's growing market. SOFTSWISS is committed to transforming the iGaming and entertainment industry for the better through tech innovations. The Team helps operators and providers establish enduring partnerships by building profitable and scalable businesses.