Associate GameOps Manager
Description
Join our Lifecycle team as an Associate GameOps Manager to support the ongoing development of the player journey in Lightning Link. Aristocrat aims to bring happiness to life through play. This role is vital in delivering an outstanding gaming experience to our players. You will be responsible for engaging and retaining players by implementing world-class lifecycle initiatives. This is a remarkable opportunity to be part of a cooperative and ambitious team focused on delivering seamless player experiences. Become part of a company that champions innovation, inclusion, and the pursuit of excellence!
Responsibilities
- Support the execution and monitoring of lifecycle initiatives, including events, missions, offers, and promotions
- Manage daily communications and incentives on the official Facebook page, ensuring engaging and consistent messaging aligned with lifecycle initiatives
- Support efforts to refine the player journey, from onboarding through progression and retention loops
- Analyze the performance of features and campaigns, providing insights and recommendations for optimization
- Collaborate with CRM and analytics teams to deliver targeted and impactful player experiences
- Contribute to A/B tests and experiments to optimize lifecycle performance
- Monitor live game performance and flag risks or opportunities for improvement
- Support documentation and communication of GameOps plans and results
Requirements
- Bachelor’s degree or Master’s degree or equivalent experience in Marketing, Digital Marketing, Social Media, Business Administration, or related field (required)
- Strong interest in mobile gaming, live operations, or digital products (required)
- Analytical approach with comfort working with data (MS Excel required) (required)
- Good understanding of player behavior and engagement loops (required)
- Strong organizational and communication skills (required)
- Ability to work in a fast-paced, collaborative environment (required)
- Proactive, curious, and eager to learn (required)
- Minimum of a 6+ month internship or first experience in gaming, apps, or digital marketing (nice-to-have)
- Experience using CRM platforms (Iterable is a plus), live ops software, or campaign coordination (nice-to-have)
- Experience handling social media platforms and assisting in communication strategy (experience with Sprout Social is a plus) (nice-to-have)
- Familiarity with free-to-play (F2P) mechanics (progression systems, rewards, monetization) (nice-to-have)