Non-Sports Manager, Predictions Operations

As an Operations Manager focused on the Non-Sports vertical of Predictions, you'll own and scale one of the most dynamic areas of our business, leading the strategy, execution, and growth of prediction markets across categories including crypto, politics, financial markets, technology, culture, and breaking news. You'll sit at the intersection of markets, operations, analytics, and emerging trends, transforming real-world events into engaging customer experiences. In this role, you'll identify what matters before it peaks, launch timely and differentiated markets, and help shape the future of how customers engage with prediction markets. Your work will directly influence growth, engagement, and innovation within a rapidly evolving business.

• Own the end-to-end strategy, execution, and performance of non-sports prediction markets across categories including crypto, politics, stocks, commodities, macroeconomics, artificial intelligence, culture, and breaking news.
• Drive business outcomes by managing key performance metrics including engagement, retention, market quality, volume, and revenue.
• Identify emerging narratives, trends, and real-world events that resonate with customers and translate them into compelling prediction market opportunities.
• Partner closely with the Product Team, Marketing Team, Analytics Team, Customer Experience Team, Legal Team, Compliance Team, Public Relations Team, and external prediction market partners to execute against business objectives.
• Develop and optimize operational processes that enable the rapid launch, monitoring, and management of prediction markets at scale.
• Leverage data, market insights, and sound judgment to make fast, high-quality decisions in a real-time environment.
• Evaluate market performance, customer behavior, and industry trends to continuously improve market offerings and customer engagement.
• Serve as a subject matter expert on prediction markets and emerging topics, helping inform strategic priorities across the organization.

• At least 5 years of experience in operations, strategy, business management, consulting, finance, trading, media, or a high-growth technology environment. (required)
• Experience owning business outcomes, operational performance metrics, or Profit and Loss (P&L) responsibilities. (required)
• Strong knowledge of financial markets, cryptocurrency, politics, macroeconomics, technology trends, consumer behavior, or related subject matter. (required)
• Proven ability to operate effectively in fast-paced, ambiguous environments while balancing multiple priorities. (required)
• Exceptional analytical and problem-solving skills, with the ability to use data to inform decisions and drive results. (required)
• Strong interpersonal and communication skills with experience influencing cross-functional stakeholders and aligning teams around shared goals. (required)
• A proactive, ownership-driven mindset with a demonstrated ability to identify opportunities and execute with urgency. (required)
• Curiosity, commercial acumen, and a strong instinct for understanding the trends, stories, and events that capture customer attention. (required)

• Comprehensive health benefits, including various medical plans, dental, and vision.
• Free access to wellbeing programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more.
• 14 weeks of 100% paid parental leave to all global team members and workplace lactation support.
• Partnership with Care.com for care finder and backup childcare for U.S. employees.
• Range of benefits that support family planning, including adoption, surrogacy, fertility treatments, or other family planning.
• Flexible PTO if you work in the United States.
• Pet insurance benefit to help save on vet expenses for accidents, illnesses, and more.
• Gym reimbursement for part of your gym membership once enrolled in a health insurance plan.
• 401(k) matching and programs such as Origin Financial to help plan for your financial future.
• Commuter benefits to help you save money on your daily commute.
• Tuition Reimbursement Program for educational courses related to your positions or another position at DraftKings.