Team Manager
The Team Manager role involves coaching and supporting team members to achieve goals and develop the skills necessary to deliver results. The position requires identifying team strengths and weaknesses to delegate tasks effectively, setting clear objectives, and evaluating progress. The manager is responsible for maintaining smooth studio operations, resolving conflicts, and ensuring clear communication across the team.
- Coach and support team members to achieve goals and develop necessary skills.
- Identify team strengths and weaknesses and delegate tasks to the appropriate person.
- Set clear, measurable team objectives and evaluate progress to measure success.
- Prevent and resolve conflicts within the team.
- Organise team initiatives and meetings, ensuring clear communication and accessibility of documents.
- Supervise and evaluate the performance of Game Presenters and Shufflers, providing constructive feedback and guidance.
- Communicate updates, changes and instructions clearly and promptly to all team members.
- Manage Game Presenter and shuffler teams, including identifying training needs and assigning employees to re-training when required.
- Lead pre-shift meetings to align teams on daily goals, updates and expectations.
- Support shift coordinators with staff rotations and handling operational mistakes.
- Maintain smooth studio operations during the shift in line with company standards.
- Minimum of 8 month of experience in team management (required).
- Strong leadership, communication, problem-solving, and organisational skills (required).
- Proficiency in Microsoft Office Suite and project management tools (required).
- Experience in the industry (preferred).
- Relevant professional certifications (preferred).
- Candidate must be proficient either in Georgian and English or Turkish and English (required).
- Extra leave days for every extra year at the company – 48 days including public holidays by year 5 of employment.
- 3 sick leave days per year with no doctor’s certificate requirement (excluding legal medical leave).
- Extra days off for special events.
- 4 paid weeks for paternity leave.
- Rent allowance (in case of relocation).
- Extra payment for night shift hours.
- Bonuses based on performance.
- Free Taxi service for night shift employees.
- Medical Insurance.
- Fitness Gym pass.
- Access to Udemy online learning platform alongside budget for external training.
- Office perks.
- Frequent office events and team building activities.
- Anniversary gifts.
EveryMatrix delivers iGaming software, solutions, content and services for casino, sports betting, payments, and affiliate management to global Tier 1 operators as well as to newer brands. The platform is highly modular, scalable, and compliant, allowing operators to choose the optimal EveryMatrix solution and combine with third-party and in-house technology and capabilities. EveryMatrix empowers clients to unleash bold ideas and deliver outstanding player experiences in regulated markets. The company has more than 1,300 employees across 15 offices in 15 countries and serves 300+ customers worldwide, including the regulated US market. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification.