Back Office Administrator
The Back Office Administrator is responsible for executing system setup tasks accurately according to internal and client requirements. This role involves managing client profiles, configuring product skins, and adjusting table parameters based on specific currency, regulatory, and internal control needs. The administrator ensures that all backend configurations are maintained and documented within internal systems to support operational consistency across the organisation.
Evolution requires the administrator to collaborate with various departments, including Integration, Delivery, QA, and Account Management, to ensure that product setups align with established standards. The role also involves managing user groups, handling configuration updates, and maintaining accurate records in task management systems. The administrator must be prepared to respond to process updates and provide coverage for team members to ensure smooth departmental operations.
- Create new client profiles in the backend system by manually setting relevant parameters and product configurations, such as currency types, product rules, platform types, and compliance requirements.
- Update associated documentation and task tracking records.
- Configure different product skins based on client needs, and manually establish corresponding settings.
- Adjust product table parameters based on different currencies, regulations, and internal control requirements.
- Create and manage user groups with specific conditions as required, and maintain user count within each group.
- Handle configuration updates such as table name changes, order adjustments, and table assignment/unassignment.
- Ensure all changes are reflected in the internal knowledge base (Wiki) and task management system (Jira).
- Collaborate closely with departments including Integration, Delivery, QA, Customer Support, Account Management, Compliance, Data, Product, and Development to ensure product setup aligns with all standards and processes.
- Write and maintain internal knowledge base documentation to support operational consistency.
- Respond promptly to new requirements or process updates by adjusting backend settings and updating relevant documentation.
- Provide coverage for team members during their leave to ensure smooth departmental operations.
- No specific degree required (required).
- 1–2 years of work experience is preferred, but we also welcome fresh graduates who are eager to learn and can be easily trained (preferred).
- No specific industry experience is required (required).
- Stable and reliable (required).
- Highly organized and detail-oriented (required).
- Strong communication and interpersonal skills (required).
- A proactive attitude with a willingness to learn (required).
- Open to challenges and adaptable to change (required).
- A team player who enjoys working with others (required).
- Basic proficiency in Microsoft Office tools, especially Excel (required).
- Familiarity with any task management tools is a plus (nice-to-have).
- A key role in launching and managing our first studio in Cebu, Philippines.
- Competitive remuneration package.
- A unique opportunity to gain extensive hands-on experience.
- Professional and personal development opportunities.
Evolution AB is a Swedish company and the world's leading developer and supplier of live casino solutions for online gaming operators. Founded in 2006 and headquartered in Stockholm, it produces live dealer games - including roulette, blackjack and a range of game shows - streamed from studios across Europe, the Americas and Asia. Through the acquisitions of NetEnt, Red Tiger, Big Time Gaming and others, the group is also a major online slots provider. Listed on Nasdaq Stockholm, Evolution employs more than 20,000 people worldwide.