Affiliate Operations Coordinator
Inspired by the fastest and most resilient penguin species in nature, we're here to help our clients and players achieve more reach, high-quality traffic, and meaningful engagement. With over 17 years of experience, Gentoo Media is a leading affiliate in the online casino and sportsbook industry through our extensive portfolio of products and services, featuring our flagship websites AskGamblers, Time2Play, CasinoTopsOnline, WSN, Casinomeister, and our SaaS brand-protection tool Sitebee.
As an Affiliate Operations coordinator, you will be maintaining accurate tracking systems, troubleshooting operator links, delivering market analysis, and preparing CRM campaigns in liaison with the Sales & Account Team.
- Assisting team members with day to day tasks and coordinating projects and activities as requested.
- Maintaining tracking systems for campaigns and online activities, which includes opening accounts, creating campaigns, creating relevant tracking links, making sure proper links are placed across sites and testing links
- Handle troubleshooting relating to the operators’ tracking links & campaigns
- Assisting in delivering detailed KPI and market tracking and analysis.
- Assisting in setting up CRM campaigns by liaising with the Sales & Account Team
- Taking care of migration processes of the accounts
- Whitelisting new brands in the internal CRM system
- Making sure internal CRM systems are up to date with relevant information
- 2 + years of experience with administrative tasks or a similar role.
- Proven track record in KPI analysis, reporting and tracking.
- Strong verbal and written communication skills in the English language
- Good listening, communication and presentation skills.
- Comfortable in an environment where priorities and plans change rapidly, but with intention
- Ability in managing details and balancing (multitasking with) multiple accounts and tasks.
- Analytical and organised thought process.
- Highly focused, accurate & detail oriented
- Proven experience interacting with internal teams and working in a fast-paced environment
- Great understanding of BI tools, CRMs and performance
- Ability to prioritise requests and maintain a level of direction in communication
- Knowledge of iGaming Industry is a huge plus
- Hybrid working model - flexibility to split time between home and office
- Daily office lunches with varied menus to suit all dietary preferences
- Birthday Leave - a day off to celebrate your special day
- “Me Time” Day - a day dedicated to your wellbeing
- Annual Volunteer Day - support a cause that matters to you
- International health insurance, including dental coverage
- Career progression pathways and continuous guidance
- Anniversary rewards at 3, 5, and 10 years
- Personal learning budget + access to Udemy
- Annual €400 wellbeing benefit
- Mental Health Support through Richmond Foundation
- Team building budget
- Free office parking
- A vibrant culture with regular events, social gatherings, and team celebrations
Welcome to Gentoo Media. We help brands reach their potential through our iGaming affiliate solutions by providing high-quality traffic via our market-leading websites and paid marketing expertise, ensuring long-term sustainable growth for all our partners. With more than 17 years of experience, Gentoo Media is a leading affiliate in the online casino and sportsbook industry through our extensive portfolio of products and services, featuring our flagship websites AskGamblers, Time2Play, CasinoTopsOnline, WSN, Casinomeister, and our SaaS brand-protection tool GiG Comply. Our sites attract millions of players annually who seek expert reviews, exclusive offers, and the excitement of exploring both emerging and established online casino and sportsbook brands. We manage over 150 websites globally, enabling our partners to increase their player engagement and brand visibility. We connect operators and players with their perfect match. At Gentoo Media, we employ more than 300 people, from more than 50 nationalities around the world. Our headquarters is located in Malta, in addition to our offices in Denmark, Serbia, and Spain. Our “get more” promise applies to any and every aspect of our business and reflects our unwavering commitment in going the extra mile to deliver superior results, growth, success, and sustainable long-term partnerships, exceeding our partners’ expectations. You get more with us in terms of affiliation, products and services, partnership, and as an employee. At Gentoo, you get more.
