Business Analyst

This role is for a Business Analyst, preferably with experience in the iGaming or payments industry. The analyst will be responsible for gathering requirements, process mapping, and supporting needs throughout the project lifecycle. They will interact with stakeholders, provide information on product features, and monitor project implementation for improvements. The role also involves reviewing and approving user stories, presenting them to the team, and clarifying any points of confusion. A deep understanding of product features and functions is expected to identify opportunities and threats for new requirements. The Business Analyst will also develop and maintain documentation according to standards and requirements, and create templates for document design.

• Proficiency in requirement gathering (in the form of user stories, use cases, and other relevant formats), process mapping(UML, BPMN), and documentation(including requirements specifications, user manuals, and maintenance guides).
• Experience with payment method integrations and understanding of the payment process.
• Understanding REST API, JSON; Analysis of the gathered requirements and expectations and creation of requirements specifications (in the form of a user story).
• Supporting needs in requirements management during the whole project life cycle.
• Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks.
• Providing information and consulting about products’ features, relations and interactions to any stakeholder on demand.
• Monitoring and analysis of projects implementation, delivery and operation with feedback for improvements.
• Review and approve the user stories in collaboration with project managers and key technical specialists.
• Presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team.
• Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements.
• Development and maintenance of documentation in accordance with standards and requirements.
• Development of templates and standards for document design.

• Experience: 4+ years as a Business Analyst, preferably in the iGaming or payments industry.
• Experience working with Atlassian stack tools (Jira, Confluence).
• Ability to present information clearly, logically, and consistently.
• Analytical Thinking: Strong analytical and problem-solving skills, with a proven track record of delivering actionable insights and solutions.
• Understanding documentation standards.
• Proficiency in requirement gathering (in the form of user stories, use cases, and other relevant formats), process mapping(UML, BPMN), and documentation(including requirements specifications, user manuals, and maintenance guides).
• Experience with payment method integrations and understanding of the payment process.
• Understanding REST API, JSON; Analysis of the gathered requirements and expectations and creation of requirements specifications (in the form of a user story).
• Supporting needs in requirements management during the whole project life cycle.
• Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks.
• Providing information and consulting about products’ features, relations and interactions to any stakeholder on demand.
• Monitoring and analysis of projects implementation, delivery and operation with feedback for improvements.
• Review and approve the user stories in collaboration with project managers and key technical specialists.
• Presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team.
• Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements.
• Development and maintenance of documentation in accordance with standards and requirements.
• Development of templates and standards for document design.
• Confluence; Jira; Draw.io; Miro; Figma; -UML, BPMN notation.

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off ️
• Corporate health insurance program for your well-being
• Referral program enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Company events, team buildings

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions, and innovative products for the iGaming industry.

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