Setup Manager Junior
SOFTSWISS is hiring a Setup Manager – Junior to join our Game Aggregator team. You’ll support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams to ensure smooth onboarding and operational stability. You’ll manage client setup and integration processes across the aggregator platform to ensure efficient onboarding and seamless connectivity with game providers. Your work will directly impact client launch timelines, operational quality, and overall customer experience.
- Connect clients to the aggregator platform and coordinate integrations with game providers.
- Provide full support for client setup requests and technical onboarding activities.
- Work with technical and operational documentation to maintain accurate project records.
- Manage tasks, updates, and communication using Jira, Confluence, Gmail, and GitLab.
- Collaborate with technical and business teams to resolve client issues and setup-related requests.
- Monitor setup progress and ensure timely completion of integration activities.
- English proficiency at B1 level or higher (required)
- Russian language skills at B1 level or higher (required)
- Experience in iGaming, technical support, or a similar operational role (required)
- Experience working with Jira, Confluence, Gmail, and GitLab (required)
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
SOFTSWISS is a global tech expert with over 15 years of experience in providing innovative iGaming solutions. The company offers comprehensive software for online casinos, sports betting, and affiliate management. To expand its global presence, in 2024, SOFTSWISS acquired Turfsport, a leading South African betting software provider, and a significant stake in Ously Games GmbH, the company behind the fastest-growing European social casino, SpinArena.net. Additionally, the company appointed Formula 1 legend Rubens Barrichello as Non-Executive Director in Latin America, focusing on Brazil's growing market. SOFTSWISS is committed to transforming the iGaming and entertainment industry for the better through tech innovations. The Team helps operators and providers establish enduring partnerships by building profitable and scalable businesses.