Account Manager Playradar
Description
This role is for an Account Manager at Playradar. The primary focus is to ensure strong positioning and visibility of our products and manage day-to-day relationships with key operators. You will act as the main point of contact for all client communication, monitor performance, and provide data-driven insights and recommendations. The role also involves identifying upsell and cross-sell opportunities within existing accounts, preparing and leading regular business reviews with clients, and supporting product launches and promotional activities. You will coordinate internally with product, marketing, and operations teams to ensure high-quality service and smooth delivery for all clients, and represent the company at industry events.
Responsibilities
- Ensure strong positioning and visibility of our products
- Manage day to day relationships with key operators
- Act as the main point of contact for all client communication
- Monitor performance and provide data driven insights and recommendations
- Identify upsell and cross sell opportunities within existing accounts
- Prepare and lead regular business reviews with clients
- Support product launches and promotional activities
- Coordinate internally with product, marketing and operations teams
- Ensure high quality service and smooth delivery for all clients
- Represent the company at industry events
Requirements
- Experience in account management within iGaming or B2B tech
- Strong relationship building and communication skills
- Commercial mindset with a clear track record of meeting revenue targets
- Accountable for delivering against budget targets
- Comfortable working with data and performance metrics
- Hands on mentality with the ability to think beyond your immediate scope
- Reliable and able to meet deadlines consistently
- Team player with a proactive and solution-oriented approach
- Fluent in English, additional languages are a plus
Benefits
- A collaborative environment with colleagues from all over the world (Engineering & Business offices in Europe, Asia and US) including various social events and teambuilding.
- Flexibility to manage your workday and tasks with autonomy.
- A balance of structure and autonomy to tackle your daily tasks.
- Vibrant and inclusive community , including Women in Tech and Pride groups which welcome all participants.
- Global Employee Assistance Programme .
- Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).
- Online training videos .
- Flexible working hours .
- Office-first business operating on a hybrid model, with team members working in the office three days a week.
