Match Operator/ Local Match Reporter
Description
The Production team within Content Operations collects, produces, and distributes sports data for pre-match, live, and post-match coverage. Our Production is set up globally across multiple locations including specialists who execute data collection. We deliver coverage for over 1 million matches annually across 93 different sports worldwide.
Responsibilities
- Cover games, makes VOIP telephone calls to Match Reporters in different countries
- Updates match commentary provided by the match reporter directly in the computer system (MO interface)
- Monitors results/information in the websites to check current match data
- Ensures 100% accuracy of match data
- Reports to superiors any unusual events in the match
- Compliance to system messages and policies
- Adherence on schedule (for pre-match and in match)
- Perform other tasks that may be assigned by the Supervisors and Managers from time to time
- Cover games live at the venue
- Provides accurate and timely information on the following: Correct fixture, venue and team names Kick-off time Percentage of spectators Jersey Colors Match play by Play information as it happens Any unusual events happening in the match
- Provide photo of the scoreboard/score sheet
- Arrives at the venue of the sporting event 1 hour before the kick-off
- Answers call/query from the match operator
- Make sure that 2 mobile phones with different networks (globe and smart/sun) are brought, working and with battery sufficiently charge
Requirements
- Product and Process knowledge
- Attentive to details & organized
- Dependable
- Can communicate effectively and with urgency
- Above average English communication skills both in verbal and written form
- Knowledge in computer usage
Benefits
- A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding.
- Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.
- Clearly pre-defined shift schedules with collaborative/inclusive planning.
- Growth-focused work environment with flexibility.
- Global Employee Assistance Programme.
- Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).
- Structured onboarding process program and online training videos.