Senior Media Solution Architect/Engineer
Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals. Support the regional architect team in analysing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc. Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team. Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services. Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
- Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution.
- Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the regional architect team in analysing customers' media business technology architecture and identifying their needs and values in media service scenarios.
- Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
- Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products.
- Help customers achieve their goal and values.
- Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights.
- Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
- At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
- Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing.
- Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCI/IP networking, etc.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Experience in related industries or working with public clouds is a plus.
- Fluent English skills is a plus.
- Excellent cross-cultural communication skills are preferred.
- Health insurance, employment insurance, workers' accident insurance, employees' pension insurance, group comprehensive accident insurance (GTL).
- Business disaster relief comprehensive insurance (GPA), group long-term disability income compensation insurance (GLTD).
- Overseas travel insurance.
- Commuting allowance (up to 50,000 JPY/month), communication allowance (up to 10,000 JPY/month), self-development allowance (up to 20,000 JPY/month).
- Meal subsidy of 1,800 JPY/day for days worked in the office.
- Regular health check-up allowance (up to 75,000 JPY/year, once a year).
- Free drink corner.
- Gift cards (given twice a year for Obon and New Year, 20,000 JPY/time).
- Employee Assistance Program (EAP).
- Condolence and sympathy money.
- Long-service award/leave.
