2,614 Open roles
98 Companies
54 Posted today
Jobs / Traffic Label / VIP Account Manager
This job is no longer available.

This position has been closed.

Posted 2026-03-24

VIP Account Manager

Description

The VIP Account Manager will play a key role in driving revenue performance within Sway Gaming’s high-value player segment. This is a commercially focused position responsible for proactive account growth, upselling, cross-selling, and structured retention activity. The role operates as part of the Malta-based VIP team and contributes directly to achieving revenue and lifetime value targets set by the Head of VIP.

Responsibilities
  • Own and grow a defined portfolio of VIP players, with clear monthly revenue and activity targets.
  • Actively drive deposit uplift, cross-product engagement (Casino/Sportsbook), and long-term value growth.
  • Execute structured outbound engagement (calls, messaging, campaigns) to maximise player activity and retention.
  • Identify commercial opportunities within the VIP segment, including high-potential accounts and reactivation cases.
  • Collaborate with CRM and BI to optimise offer strategy, bonus structures, and segmentation logic.
  • Ensure disciplined bonus control and ROI awareness across all VIP activity.
  • Monitor competitor positioning and market trends affecting VIP player behaviour.
  • Maintain full compliance with responsible gaming, AML, and regulatory standards.
  • Provide regular reporting on revenue performance, churn risk, and pipeline opportunities.
Requirements
  • 2+ years of experience in a VIP, Sales, or High-Value Account Management role within iGaming.
  • Strong commercial acumen and proven track record of meeting or exceeding revenue targets.
  • Experience working with tiered VIP programs and high-value customer lifecycle management.
  • Comfortable working with performance metrics such as ARPU, GGR, NGR, churn rate, and bonus efficiency.
  • Strong negotiation and influencing skills.
  • Data-driven mindset with the ability to interpret performance reports and act accordingly.
  • Fluency in English; German language skills are considered a strong advantage.
About Traffic Label

Affiliate business working with all viable channels of online marketing since 2006. Onlinebingo.co.uk | 1CS.com

Read more about Traffic Label →

Similar Active Jobs
Traffic LabelProduct & DevelopmentUnited Kingdom

Senior Full-Stack Developer — Affiliate Marketing Platform

We are looking for a Senior Full-Stack Developer to join our engineering team and work on our affiliate marketing platform. This platform manages affiliate relationships, tracks player activity across multiple gaming operators, processes financial data, and generates commission reports. You will work across the full stack — from backend data processing and integrations to frontend dashboards and admin tools.

RemoteFull-timeSeniorEnglish
2026-05-21
Traffic LabelProduct & DevelopmentUnited Kingdom

Senior Data Engineer — Ingestion & Platform

Traffic Label is seeking a Senior Data Engineer to join their Data Platform team. The role focuses on building and scaling a Customer Data Platform (CDP) that ingests data from casino partners and activates marketing campaigns. The primary goal is to significantly reduce the time it takes to connect new data sources. This is a data platform engineering challenge involving API design, schema evolution, orchestration, data quality, and downstream delivery.

RemoteFull-timeSenior6+ yearsEnglish
2026-05-18
Traffic LabelDataUnited Kingdom

Senior Data Analyst

Traffic Label is seeking a Senior Data Analyst to join their fast-growing, data-driven technology company. This role involves sitting between business stakeholders and the engineering team, with 30% of time dedicated to practical data work and 70% to Systems Analysis. You will be responsible for turning business intent into engineerable specifications, owning data quality from symptom to root cause, and making data usable for other business lines. The role focuses on the Data Platform layer, including CDP build and identity resolution.

RemoteFull-timeSeniorEnglish
2026-05-18
Traffic LabelProduct & DevelopmentUnited Kingdom

Data Engineer (Integration)

We are looking for an Integration Developer to join our Data Platform team to help build, maintain, and scale integrations between external platforms and internal systems. Reporting directly to the Data Engineering Lead, you will focus on reliable backend services, AWS server-less infrastructure, and external API integrations that support critical business operations. This role is fully remote across Europe and sits within the Development Department.

RemoteFull-timeMid-level4+ yearsEnglish
2026-05-18
DraftKingsSalesUnited States

VIP Host, National East

The VIP Host will build and strengthen relationships with highly engaged players, delivering personalised experiences to deepen loyalty and drive long-term engagement. This role involves serving as a trusted point of contact, understanding player needs, and contributing feedback to enhance products and player experience. The position offers a direct impact on player satisfaction, advocacy, and business performance.

RemoteFull-timeMid-level3+ yearsEnglish68000 - 85000 USD
2026-06-18