Director Finance Operations

We are looking for an experienced and dynamic Director of Finance Operations to lead our Global transaction processing teams. Reporting directly to the SVP of Finance, this critical role will own the end-to-end operational efficiency, accuracy, and scalability of our financial transaction systems. The ideal candidate is a hands-on leader, a proven team manager, and a transformation agent with deep expertise in optimizing processes, implementing best practices, and leveraging technology, particularly NetSuite, our ERP system, and our other finance tools, which includes, Concur, Omnea and Zone Capture.

• Lead, mentor, and develop a high-performing finance operations team encompassing Billing, Accounts Receivable (AR), Accounts Payable (AP), Payments, Reconciliations, and Employee Expenses.
• Champion and execute strategic initiatives to modernize and automate finance operational workflows, moving from manual to scalable, automated processes.
• Review, update, document, and enforce comprehensive operational policies and standard operating procedures across all functional areas to maintain a strong internal control environment, ensuring compliance with company policies.
• Ensure accurate, timely third party and intercompany invoicing and efficient management of the AR ledger, timely collections and ownership of the associated communications with merchants.
• Oversee the entire Procure-to-Pay cycle, including vendor management, take on, timely invoice processing, payment execution, administration of the corporate credit card programme, and the accurate administration of employee expense reporting (ensuring compliance with corporate travel and expense policies).
• Direct the daily cash application process and ensure timely and accurate reconciliation of all bank accounts, payment processors, and sub-ledgers to the general ledger.
• Utilize system data and reporting to track key operational metrics (KPIs) and drive continuous improvement.

• Minimum of 8+ years of progressive experience in finance, accounting, or operations roles, with at least 3+ years in a senior management/Director role leading multiple operational teams. (required)
• Prior experience in a high-growth FinTech or technology environment is highly desirable. (preferred)
• Demonstrable expertise and hands-on experience with NetSuite is mandatory, especially with reporting. (required)
• Experience with implementing or significantly optimizing NetSuite modules is desirable, as well as experience with our associated finance tools. (preferred)
• Proven ability to manage, motivate, and scale operational teams, fostering a culture of accountability and continuous improvement. (required)
• Strong analytical and data skills, an understanding of IFRS accounting principles, and deep experience defining and tracking financial operational metrics. (required)
• Accounting qualification helpful but not required. (nice-to-have)

• 20 to 30 days of holiday to support a healthy work-life balance
• Monthly team outing allowance to enjoy social events with your colleagues
• Parental leave top-up additional support for new parents
• On-site perks to make your workday smoother
• Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
• PLUS additional benefits designed to enhance your work-life experience!