NOC Engineer (12-month contract)
Description
Aristocrat Interactive is looking for a NOC Engineer to monitor and support production systems, ensure service availability, provide status updates, and coordinate with operations and engineering teams to identify and resolve issues.
Responsibilities
- Monitor and support company production systems to ensure efficient performance.
- Verify service availability and promptly send out status updates.
- Identify root causes of production issues and coordinate with operations and engineering teams to resolve them.
- Develop and maintain technical protocols and procedures for system alerts and malfunctions.
- Apply monitoring and logging tools for tracking and analyzing system performance.
- Collaborate effectively with team members to address and mitigate system anomalies.
Requirements
- Ability to work in 24x7 shifts, including weekends and holidays.
- Proven technical troubleshooting ability.
- Proficient in English, both verbal and written.
- Strong interpersonal and communication skills.
- Degree or equivalent experience in Computer Science, Software Engineering, Industrial Management, or related field, or current enrollment in such programs.
- Experience or knowledge in Microsoft servers (MCP level) is a must.
- Proficiency in SQL is required.
- Knowledge of scripting languages such as PowerShell, Bash, or Python is an advantage.
- Previous experience with monitoring and logging tools is a plus.
