Senior Technical Writer
Description
As a Senior Technical Writer in our marketing department, you will play a pivotal role in improving our company's communication initiatives. Our technical writing team is committed to building robust documentation for regulatory and field use, managing a technical communication library, and setting global publication standards. We aim to develop a collaborative and inclusive environment where your contributions will help define industry-leading standards for information content and delivery.
Responsibilities
- Write and accurately maintain a comprehensive library of software technical documentation.
- Edit technical content to ensure it is unified and consistent, maintaining a single voice throughout.
- Collaborate closely with collaborators, developers, and users to identify and detail software products and deployment processes.
- Regularly report on project progress and dependencies to keep everyone aligned.
- Conduct peer editing and reviews, adhering to both internal and industry standards.
- Ensure that final documents are user-friendly and of the highest quality.
- Research and share new documentation methods to continuously improve our processes.
- Manage and complete documentation projects, meeting all achievements and deadlines.
- Mentor team members on the peer review process and documentation standards.
- Work with the team to refine builds and break down large projects into manageable tasks.
- Effectively manage your time across multiple projects.
- Troubleshoot and research documentation issues, implementing effective solutions.
Requirements
- Bachelor’s degree in English, Communications, Journalism, Engineering, Technology, or equivalent experience.
- 3+ years of experience in technical writing and document preparation.
- Proficiency with Microsoft Office Suite, SharePoint, Snagit, Confluence, file management systems, project tracking systems, and publications software.
- Ability to provide a portfolio or samples of your written work.
- Experience with Agile frameworks.
- Familiarity with structured authoring, DITA, and using a CCMS.
- A background in technology development.
- Intermediate XML knowledge is a plus.
Benefits
- Robust benefits package
- Global career opportunities
