Sports Behaviour Analyst Level 1
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. As a Sports Behaviour Analyst, you will play a key role in supporting the delivery of a high-quality risk and integrity monitoring service. Your work will directly contribute to the sportsbook’s ability to stay ahead of emerging threats and maintain a fair, competitive environment for all users.
- Monitor real-time sports events and results to identify irregular betting activity and respond to emerging risks.
- Analyse customer betting patterns and market trends to detect suspicious or advantage play behaviours, including matched betting and other promotional exploitation tactics.
- Investigate accounts flagged for irregular or undesirable behaviour, assessing suitability for stake factor reduction or other risk mitigation actions.
- Review accounts for potential account adjustments, based on positive behavioural indicators and betting history.
- Identify and investigate circumvention attempts, including the use of multiple accounts or coordinated activity to bypass controls.
- Track and report on behavioural trends across sports, markets, and customer segments to inform strategic decision-making.
- Segment customer profiles based on risk indicators, behavioural patterns, and betting activity to support targeted interventions.
- Collaborate with Trading, Risk, and Integrity teams to implement and refine mitigation strategies for high-risk behaviours.
- Contribute to the development and enhancement of detection tools and processes, ensuring timely and accurate identification of threats.
- Prepare and present data-driven insights and reports to internal stakeholders, supporting operational decisions and long-term planning.
- Strong verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical audiences.
- Proven ability to work collaboratively within cross-functional teams, contributing to shared goals and effective decision-making.
- Excellent project and time management skills, with experience handling multiple tasks simultaneously and delivering high-quality outputs on time.
- Exceptional attention to detail, ensuring accuracy and consistency in all analyses, reports, and operational processes.
- Adaptability and resilience in fast-paced, dynamic environments, with the ability to respond effectively to shifting priorities and emerging challenges.
- Advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel, for data analysis and reporting.
- Strong numerical aptitude and analytical thinking, with the ability to interpret and derive insights from complex quantitative data.
- Solid understanding of the mathematical principles underpinning sports betting markets and customer behaviour.
- Experience working with relational and non-relational databases, including data extraction, manipulation, and interpretation.
- Deep passion for sports, complemented by a strong interest in sports data, betting trends, and behavioural analytics.
- Willingness and availability to work flexible hours, including evenings, weekends, and participation in a 24/7 rotational shift schedule.
- In-depth knowledge of sports betting markets, including odds calculation, betting types, and market dynamics.
- Previous experience in the online gaming, sportsbook, or casino industry, with a strong understanding of player behaviour and industry operations.
- Familiarity with gambling regulations and compliance requirements across multiple jurisdictions, ensuring adherence to legal and ethical standards.
- Proven ability to identify, investigate, and analyse patterns of abuse, arbitrage, and other forms of advantage play.
- Experience in developing and executing customer retention strategies, particularly in data-driven or regulated environments.
- Working knowledge of data visualisation tools, especially Tableau, for presenting behavioural insights and trends.
- Practical experience using search and analytics platforms such as Elastic Search and Kibana for behavioural monitoring and investigation.
- Proficiency in SQL or other query languages for efficient data extraction, manipulation, and analysis.
- Comprehensive learning and development programmes
- Innovative Performance Tool for regular, constructive feedback
- Employee Assistance programme
- Free Daily Meals
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- Retirement Annuity Subsidy
- Team socials

