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Jobs / DIGI Outsource / Sports Behaviour Analyst Level 1
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Posted 2026-05-11

Sports Behaviour Analyst Level 1

Description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. As a Sports Behaviour Analyst, you will play a key role in supporting the delivery of a high-quality risk and integrity monitoring service. Your work will directly contribute to the sportsbook’s ability to stay ahead of emerging threats and maintain a fair, competitive environment for all users.

Responsibilities
  • Monitor real-time sports events and results to identify irregular betting activity and respond to emerging risks.
  • Analyse customer betting patterns and market trends to detect suspicious or advantage play behaviours, including matched betting and other promotional exploitation tactics.
  • Investigate accounts flagged for irregular or undesirable behaviour, assessing suitability for stake factor reduction or other risk mitigation actions.
  • Review accounts for potential account adjustments, based on positive behavioural indicators and betting history.
  • Identify and investigate circumvention attempts, including the use of multiple accounts or coordinated activity to bypass controls.
  • Track and report on behavioural trends across sports, markets, and customer segments to inform strategic decision-making.
  • Segment customer profiles based on risk indicators, behavioural patterns, and betting activity to support targeted interventions.
  • Collaborate with Trading, Risk, and Integrity teams to implement and refine mitigation strategies for high-risk behaviours.
  • Contribute to the development and enhancement of detection tools and processes, ensuring timely and accurate identification of threats.
  • Prepare and present data-driven insights and reports to internal stakeholders, supporting operational decisions and long-term planning.
Requirements
  • Strong verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical audiences.
  • Proven ability to work collaboratively within cross-functional teams, contributing to shared goals and effective decision-making.
  • Excellent project and time management skills, with experience handling multiple tasks simultaneously and delivering high-quality outputs on time.
  • Exceptional attention to detail, ensuring accuracy and consistency in all analyses, reports, and operational processes.
  • Adaptability and resilience in fast-paced, dynamic environments, with the ability to respond effectively to shifting priorities and emerging challenges.
  • Advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel, for data analysis and reporting.
  • Strong numerical aptitude and analytical thinking, with the ability to interpret and derive insights from complex quantitative data.
  • Solid understanding of the mathematical principles underpinning sports betting markets and customer behaviour.
  • Experience working with relational and non-relational databases, including data extraction, manipulation, and interpretation.
  • Deep passion for sports, complemented by a strong interest in sports data, betting trends, and behavioural analytics.
  • Willingness and availability to work flexible hours, including evenings, weekends, and participation in a 24/7 rotational shift schedule.
  • In-depth knowledge of sports betting markets, including odds calculation, betting types, and market dynamics.
  • Previous experience in the online gaming, sportsbook, or casino industry, with a strong understanding of player behaviour and industry operations.
  • Familiarity with gambling regulations and compliance requirements across multiple jurisdictions, ensuring adherence to legal and ethical standards.
  • Proven ability to identify, investigate, and analyse patterns of abuse, arbitrage, and other forms of advantage play.
  • Experience in developing and executing customer retention strategies, particularly in data-driven or regulated environments.
  • Working knowledge of data visualisation tools, especially Tableau, for presenting behavioural insights and trends.
  • Practical experience using search and analytics platforms such as Elastic Search and Kibana for behavioural monitoring and investigation.
  • Proficiency in SQL or other query languages for efficient data extraction, manipulation, and analysis.
Benefits
  • Comprehensive learning and development programmes
  • Innovative Performance Tool for regular, constructive feedback
  • Employee Assistance programme
  • Free Daily Meals
  • Free Massages On-site
  • Free On-Site Gym
  • Group Life Cover
  • Funeral Fund Benefit
  • Financial Services Assistance
  • Curro School Fees Benefit
  • Income Continuation Benefit
  • Leadership Training
  • Referral Bonus
  • Medical Aid Subsidy
  • Free Sleep Coaching
  • Retirement Annuity Subsidy
  • Team socials
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