International Tax Analyst
As an International Tax Analyst, you will play a key part in delivering a world-class function, supporting the execution of the group’s international tax strategy and reporting. You will provide advanced technical analysis, modelling, and coordination of cross-border tax matters across jurisdictions. This role involves international tax analysis, BEPS and global tax reform support, data management, tax governance, and process improvement. You will need strong analytical and technical skills, advanced financial modelling, and excellent communication abilities.
Financial Accountant – Operations
We are seeking a Financial Accountant – Operations to join our dynamic team. You will be responsible for delivering a world-class finance function, focusing on management accounts, finance operations, and reporting for a group of companies. This role requires strong analytical skills, attention to detail, and the ability to manage multiple projects. You will play a key part in ensuring accurate financial data, managing tax and contract processes, and supporting audit functions. If you are a motivated individual with a BCom financial accounting degree and at least 3 years of experience, we encourage you to apply.
Tax Compliance Specialist - South Africa
As our Tax Compliance Specialist for South Africa, you’ll play a key part in delivering a world class Tax Compliance Specialist for South Africa function. You will be getting hands-on with executing day to day tax compliance activities, including the preparation of tax calculations, returns, and supporting documentation. The role supports the Tax Compliance Manager by ensuring that tax data, reconciliations, and compliance outputs are reliable and well documented. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.
Tax Compliance Manager - Rest of Africa
We are seeking a Tax Compliance Manager for Rest of Africa to join our dynamic team. You will be responsible for managing and delivering accurate, timely, and compliant tax filings and obligations for assigned entities. This role ensures well-controlled tax compliance processes, contributing to effective tax governance and financial reporting integrity. You will review tax returns, manage compliance calendars, collect and validate data, coordinate with stakeholders, and support tax audits. The ideal candidate will have a strong understanding of tax legislation, IFRS, and experience in a multinational environment.
Tax Compliance Specialist - International
As a Tax Compliance Specialist | International, you will play a key part in delivering a world-class Tax Compliance function. You will be hands-on with executing day-to-day tax compliance activities, including preparing tax calculations, returns, and supporting documentation. This role supports the Tax Compliance Manager by ensuring tax data, reconciliations, and compliance outputs are reliable and well-documented. You will be responsible for preparing tax returns, collecting and validating data, and maintaining tax files. This role requires strong analytical, governance, and risk management capabilities.
Information Technology Auditor
We are seeking a passionate and driven IT Auditor to join our growing team. In this role, you will be responsible for supporting the Group in securing its data and systems by analyzing and assessing IT systems and infrastructure. You will conduct IT-related audits, evaluate controls, and provide guidance on IT risk management. This is an exciting opportunity to kick-start your career in the online gaming world and contribute to a dynamic company.
Senior Human Resource Business Partner
This role is a strategic Senior HR Business Partner for Technology, partnering closely with the CTO, Engineering Directors, and senior IT leadership to shape and execute people strategies that enable delivery of engineering, product, and platform roadmaps. The position drives organisation design, workforce planning, and large-scale transformation initiatives across global tech teams. You will own and drive the end-to-end talent strategy for Engineering and IT, and lead large-scale transformation initiatives. You will also provide expert guidance on complex ER matters and own people analytics for Technology functions.
HR Operations Administrator
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. We are looking for passionate, driven individuals to join us on a thrilling journey of growth and innovation. The HR Ops Administrator plays a key supporting role within the Human Resources function, ensuring the smooth operation of HR processes and SOX compliance. The role focuses on maintaining accurate employee records and monitoring HR information systems for data integrity. We offer a supportive environment where your skills can flourish and your career can soar.
Financial Accountant
As a Financial Accountant, you will support the delivery of accounting for all transactions, reconciliations, and reporting for gaming-related entities. You will prepare accurate monthly management reports, reconcile gaming data, and investigate financial anomalies. Responsibilities include preparing income statements, analysing performance variances, coordinating audit files, and managing tax calculations and submissions. The role requires a B.Com financial accounting degree or related qualification and a minimum of 5 years of accounting experience.
Assistant Accountant
As an Assistant Accountant, you will support the delivery of accounting for all transactions, reconciliations, and reporting for gaming-related entities. This role is crucial for timely delivery to senior management and shareholders, aiding their decision-making processes. You will be responsible for financial reporting up to Variable Operating Contribution and take ownership of all gaming accounting processes for the brand. The ideal candidate will have a B.Com financial accounting degree or related qualification and 1-3 years of accounting experience.
Senior Project Manager
This role is for a Senior Project Manager to oversee the delivery of complex, high-impact projects using Agile and Waterfall methodologies. You will manage cross-functional teams, foster collaboration, and drive successful project outcomes within scope, time, and budget. Key responsibilities include project planning, financial management, team leadership, stakeholder communication, and continuous improvement of Agile delivery processes. The ideal candidate will have 5-8 years of experience in Agile project management and relevant professional certifications.
Trading Support Agent
This role is for a Trading Support Agent based in Cape Town. You will provide second-line support for trading-related queries, ensuring optimal efficiency and profitability. Key responsibilities include assisting departments with sportsbook escalations, updating databases, and developing trading skills. The ideal candidate will have strong communication skills, a keen interest in sports, and the ability to adapt to a 24/7 shift environment.
Senior Software Engineer (Full Stack)
This role is for a Senior Software Engineer (Full Stack) based in Cape Town. You will be instrumental in developing and maintaining integration environments and Azure applications to support global business expansion. Key responsibilities include building and deploying applications, collaborating with cross-functional teams, and providing technical leadership. The position requires a minimum of 7 years of software development experience and strong proficiency in C#, .NET, and Azure technologies.
Senior Quality Assurance Engineer
We are seeking a Senior Quality Assurance Engineer to join our dynamic team in Cape Town. This role involves leading advanced automated testing processes, collaborating with development and DevOps teams, and ensuring high-quality software delivery. You will be instrumental in defining automation strategies, mentoring junior engineers, and driving continuous improvement within our agile environment. If you have a passion for quality and a strong background in test automation, this is an exciting opportunity to make a significant impact in the online gaming industry.
Accounts Payable Coordinator
This role is for an Accounts Payable Coordinator responsible for managing the company's accounts payable processes, including invoice processing, vendor statement reconciliation, and timely payment of bills. Key duties involve processing various payments, ensuring SOX compliance, and supporting cashflow forecasting. The ideal candidate will possess strong communication, organisational, and attention to detail skills, with at least two years of payments experience.
AML Data Entry Officer
This role is for an AML Data Entry Officer responsible for submitting Suspicious Activity Reports (SARs) to Financial Intelligence Units (FIUs) across various jurisdictions. The officer will also triage incoming workload for the AML Investigations team to ensure priorities and SLAs are met. Key duties include accurate SAR submission, maintaining compliance through correct documentation, and flagging any missing information to analysts. The position requires the ability to manage high-volume workloads with accuracy and follow structured procedures precisely.
EDD Specialist HVC (French)
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. As an EDD Specialist HVC you’ll be protecting business revenue while mitigating compliance risk through supporting customers in the process of completing Source of Wealth requirements. This role is responsible for establishing, maintaining, and strengthening customer relationships, with a primary focus on supporting priority customers who are required to adhere to our SOW requirements. The quality in customer service is of utmost importance when executing upon these duties, with a focus being placed on effective customer support, objection handling, customer retention and compliance adherence.
Global Head of Payroll
This role is for a Global Head of Payroll to oversee a complex, multi-jurisdictional payroll environment, ensuring consistent and compliant payroll delivery across multiple countries. The position involves establishing global payroll governance, managing statutory and tax compliance, and strengthening financial and audit controls. The successful candidate will lead regional payroll teams and provide strategic oversight to ensure payroll functions as a trusted global service. Key responsibilities include managing payroll operations, leading teams, ensuring compliance and risk management, optimising systems and processes, and enhancing stakeholder experience.
Product Feature Manager
The Product Feature Manager is responsible for evolving key product features across Casino verticals to meet strategic objectives. This role involves working closely with the Retention Marketing Manager and stakeholders to develop and improve features based on data. The successful candidate will ensure campaigns associated with product features are commercially appropriate, regionally relevant, innovative, and creative. The role also includes managing product features, optimising team performance, and ensuring user experience is factored into all product features.
Network Operations Centre Engineer
This role is for a Network Operations Centre Engineer responsible for delivering a high-quality, resilient, and proactive operations service. Key responsibilities include real-time platform monitoring, advanced incident detection, and independent triage. You will perform second-line troubleshooting, drive effective escalation paths, and coordinate with engineering teams to ensure rapid service restoration during live events. Your work directly supports platform stability and ensures seamless customer experiences, especially during peak sporting moments where reliability is critical.
Junior Network Operation Center Engineer
Kick-start your career in the online gaming world as a Junior Network Operations Centre Engineer. You will support the delivery of a high-quality, reliable, and proactive operations service, covering real-time monitoring, incident detection, troubleshooting, and service restoration. This role requires foundational networking knowledge, experience with monitoring tools and ITIL processes, and a collaborative, detail-oriented approach.
Junior Dynamics 365 Business Central Developer
Kick-start your career in the online gaming world as a Junior Dynamics 365 Business Central Developer. You will support the delivery, implementation, and support of the Dynamics NAV and Business Central ERP system. This role requires a minimum of 1 year of experience with Dynamics Business Central and a relevant diploma or degree. The position is full-time and based in Cape Town.
Financial Accountant: SPIN
This role is for a Financial Accountant supporting the SPIN brand within the online gaming industry. You will be responsible for delivering accurate accounting, reconciliations, and reporting for all transactions, crucial for senior management decision-making. Key duties include financial reporting, tax management, funds and asset management, and ensuring corporate governance. The position requires strong analytical skills, attention to detail, and the ability to work collaboratively in a dynamic environment.
Software Engineering Lead
We are seeking a Software Engineering Lead to manage and mentor a team of software engineers in designing and developing scalable software solutions. This role involves strategic planning, technical leadership, and ensuring the delivery of high-quality, secure, and performant gaming experiences. The ideal candidate will have extensive experience in software development, team leadership, and agile methodologies, with a passion for technology and innovation.
Enhanced Due Diligence Analyst - Spanish
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. We’re looking for passionate, driven individuals to join us on a thrilling journey of growth and innovation. The main focus of the role is supporting our Anti Money Laundering activities, in particular to ensure we are able to identify and understand a customer’s source of wealth (SOW) and source of funds (SOF). Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.
Head of Payments Operations
This role is for a Head of Payments Operations responsible for the end-to-end withdrawal life cycle. Key responsibilities include managing processes, projects, reporting, systems, and cashflow to ensure efficient, reliable, and compliant withdrawals. The role involves partnering with internal teams and external providers, analysing payment data, and presenting findings to senior leadership to drive improvements and strategic initiatives.
Dynamics 365 Business Central Developer
This role is for a Dynamics 365 Business Central Developer to support the implementation and ongoing management of the ERP system. Key responsibilities include end-user support, system customisation, integration design, and performance monitoring. The ideal candidate will have a strong technical background in Business Central, SQL, and API integrations, with a minimum of 3 years' experience.
Accounts Payable Coordinator
This role is for an Accounts Payable Coordinator responsible for managing the company's accounts payable processes. Key duties include processing various payments, reconciling vendor statements, and ensuring timely bill payments. The position also involves supporting cashflow forecasting, reporting, and administrative tasks within the finance team. The ideal candidate will possess strong organisational skills, attention to detail, and experience in payments processing.
SOX Control Analyst
This role is for a SOX Control Analyst to support and enhance Super Group’s SOX compliance programme, ensuring a strong control environment across global operations. Key responsibilities include risk assessment, control design and enhancement, process reviews, and deficiency resolution. The analyst will also be involved in SOX programme delivery, documentation, reporting, and stakeholder engagement, collaborating with internal and external auditors.
ITGC SOX Controller
The ITGC SOX Controller will play a key part in delivering IT SOX Audit, getting hands-on with IT risks and controls. This role requires clear communication, a collaborative mindset, strong organisational skills, and exceptional attention to detail. A Bachelor's degree in Information Systems, Accounting, IT, or a related field is required, along with 3-5 years of experience in IT audit, IT SOX compliance, or a related role.
Team Lead Responsible Gambling
This role is for a Team Lead Responsible Gambling based in Cape Town. The successful candidate will manage and maintain a 24/7 Responsible Gambling Team, ensuring the delivery of responsible gambling support to customers. Key responsibilities include people management, performance management, workload management, and stakeholder engagement. The role requires strong leadership skills and a deep understanding of responsible gambling policies and procedures.
Financial Accountant
This role is for a Financial Accountant to support accounting, reconciliations, and reporting for the Support Silo and related entities within the online gaming industry. Key responsibilities include preparing management reports, reconciling financial data, investigating anomalies, and managing tax compliance. The ideal candidate will have a B.Com finance degree, at least 3 years of experience, and advanced Excel skills, with experience in Microsoft Dynamics Business Central being desirable.
ITGC SOX Analyst
We are seeking a passionate and driven ITGC SOX Analyst to join our team. In this role, you will be instrumental in delivering IT SOX Audit, getting hands-on with IT risks and controls. You will support IT projects, act as a SOX point of contact, and lead the design and implementation of IT application controls. This is an exciting opportunity to contribute to a dynamic online gaming company and advance your career.
Software Engineer (Full Stack)
We are seeking a Software Engineer (Full Stack) to join our dynamic team in Cape Town. In this role, you will be responsible for designing and developing robust software solutions using Javascript and .NET (C#) frameworks. You will build, maintain, and deploy applications, collaborate with cross-functional teams, and resolve production issues. This is an exciting opportunity to contribute to market-leading online gaming solutions and advance your career in a fast-paced environment.
Content Specialist - Support and Knowledge Management
We are seeking a Content Specialist to join our Support and Knowledge Management team. In this role, you will be responsible for developing and maintaining high-quality support content, managing knowledge bases, and optimising information across multiple platforms. You will collaborate with various teams to ensure content accuracy, accessibility, and alignment with brand standards. This position offers an exciting opportunity to contribute to exceptional customer experiences within the dynamic online gaming industry.
Financial Accountant
This role is for a Financial Accountant based in Cape Town, working full-time. The position involves hands-on management accounts, finance operations, and reporting for a group of companies. Key responsibilities include monthly reporting, reconciliations, tax management, and audit support. The ideal candidate will have a BCom financial accounting degree or equivalent, at least 3 years of accounting experience, and advanced Excel skills.
Spanish Customer Service Host
This role is for a Spanish Customer Service Host in Cape Town, working full-time in the online gaming industry. You will be responsible for providing world-class customer service by engaging with customers via live chat, calls, and emails, resolving their queries and complaints. The position requires excellent communication, organisational skills, and the ability to work 24/7 shifts, with a Matric and 2+ years of customer service experience or a relevant degree/diploma.
Microsoft Power Platform Developer
We are seeking a Microsoft Power Platform Developer to design, develop, and implement solutions using the Power Platform suite. This role involves creating applications, automating workflows, and developing data visualizations to enhance business processes. The ideal candidate will have a strong background in software development and experience with Power Apps, Power Automate, and Power BI, with a focus on creating scalable and secure solutions. This is an opportunity to join a dynamic team and contribute to innovative gaming solutions.
Responsible Gambling Specialist
The Responsible Gambling Specialist will support the delivery of the Customer Interaction Programme, assisting and protecting customers to ensure they gamble responsibly and create a safe environment. Key responsibilities include conducting account reviews, performing RG actions, and liaising with various teams. This role requires strong analytical and communication skills, with a minimum of 12 months of experience in a related field.
Sports Trading Analyst
This role is for a Sports Trading Analyst responsible for monitoring sports events and betting activity to identify risks and maintain a fair environment. Key responsibilities include analysing customer behaviour, investigating suspicious activity, and collaborating with teams to refine mitigation strategies. The role requires strong analytical skills, a passion for sports, and the ability to work flexibly.
Crypto Specialist
This role is for a Crypto Specialist based in Cape Town, focusing on ensuring a secure and compliant crypto-centric online casino environment. Key responsibilities include proactive monitoring, risk detection, fraud prevention, AML controls, KYC processes, and responsible gaming initiatives. The specialist will investigate suspicious activity, ensure regulatory compliance, and protect both players and the business from crypto-related risks.
Responsible Gambling Specialist
As a Responsible Gambling Specialist, you will support the delivery of the Customer Interaction Programme, assisting and protecting customers to ensure they gamble responsibly. This role is crucial for creating a safe environment for customers. You will conduct account reviews, perform RG actions, and handle customer communications. The position requires strong analytical and problem-solving skills, with the ability to adapt to changing environments. You will liaise with various teams and escalate issues as needed, contributing to the company's commitment to customer well-being.
Junior Planning Analytics (TM1) Developer
Kick-start your career in the online gaming world as a Junior Planning Analytics (TM1) Developer. You will support the delivery of ERP and Cube Reporting solutions, helping the business work smarter and stay ahead of the game. Responsibilities include assisting with TM1 cubes, ETL processes, and user support. The role requires 1-2 years of experience with IBM Planning Analytics (TM1) or similar BI tools, a relevant qualification, and a strong willingness to learn.
Relationship Manager (Alberta)
This role is for a Relationship Manager based in Alberta, focusing on the High Value Customer (HVC) portfolio for sportsbook and casino products. You will be responsible for building and maintaining strong customer relationships, ensuring compliance with regulations, and driving responsible growth. Key duties include managing customer accounts, providing personalized experiences, and collaborating with internal teams to enhance the HVC offering in a newly regulated market.
Financial Accountant
This role is for a Financial Accountant to support accounting, reconciliations, and reporting for the Support Silo and related entities within the online gaming industry. Key responsibilities include preparing management reports, reconciling financial data, investigating anomalies, and managing tax and payment processes. The ideal candidate will have strong communication, organisational skills, attention to detail, and at least 3 years of experience in a similar role with advanced Excel skills.
SOX Audit Administrator
This role is for a SOX Audit Administrator responsible for the coordination, tracking, and administration of the SOX compliance programme. You will act as a key operational link between Finance, control owners, Internal Audit, and External Auditors to ensure a well-controlled environment. Key responsibilities include managing audit requests, supporting testing activities, and tracking deficiencies and remediation efforts. The ideal candidate will have strong organisational skills, attention to detail, and excellent communication abilities.
Senior Quality Assurance Engineer
We are seeking a Senior Quality Assurance Engineer to join our dynamic team in Cape Town. This role involves leading advanced automated testing processes, collaborating closely with development and DevOps teams, and driving quality initiatives within an agile environment. The ideal candidate will have a strong background in test automation, a passion for continuous improvement, and the ability to mentor junior engineers. This is an exciting opportunity to contribute to market-leading online gaming solutions and advance your career in a fast-paced, innovative industry.
Senior SOX Control Analyst
This role is for a Senior SOX Control Analyst to support and enhance Super Group’s SOX compliance programme. You will be responsible for identifying and assessing financial reporting risks, evaluating control structures, and driving continuous improvement. Key duties include performing risk assessments, enhancing control frameworks, reviewing processes, and resolving deficiencies. The ideal candidate will have strong communication, organisational skills, and experience in SOX compliance.
Risk Agent
This role of Risk Agent involves monitoring financial transactions to protect the business and ensure compliance with regulatory requirements. Key responsibilities include assessing accounts, reviewing transactions, evaluating customer accounts, and verifying documentation for legitimacy. The position requires strong attention to detail and the ability to adapt to changing priorities, with a focus on minimising business risk.
Enhanced Due Diligence Analyst
We are looking for passionate, driven individuals to join us on a thrilling journey of growth and innovation. The Enhanced Due Diligence Analyst will support Anti Money Laundering activities, focusing on identifying and understanding a customer’s source of wealth and funds. This role requires strong analytical skills and the ability to make decisions in line with regulations. You will undertake EDD reviews, contact customers, document findings, and escalate concerns.
Manager Business Intelligence Reporting
This role is for a Manager Business Intelligence Reporting based in Cape Town. You will lead a team responsible for delivering and enhancing finance BI reporting solutions, focusing on innovation, automation, and accuracy. Key responsibilities include team management, stakeholder engagement, data integration, and developing Power BI reports and dashboards. The position requires strong leadership, advanced SQL and ETL skills, and experience with data modelling and reporting tools.
Manager TM1
As a Manager TM1, you will support the delivery and execution of the Development portfolio within the Finance TM1 Reporting Team. You will innovate, automate, enhance, and simplify processes to provide users with faster and more accurate results in near real-time. This role involves managing a team, engaging with stakeholders, and ensuring the quality and efficiency of financial data management and reporting systems.
Financial Accountant
This role is for a Financial Accountant to support accounting, reconciliations, and reporting for the Support Silo and related entities within the online gaming industry. Key responsibilities include preparing management reports, reconciling financial data, managing tax compliance, and processing payments. The ideal candidate will have a B.Com finance degree, at least 3 years of experience, and advanced Excel skills, with experience in Microsoft Business Central being desirable.
Team Lead Accounts Payable
This role is for a Team Lead Accounts Payable based in Cape Town. You will lead the team responsible for end-to-end supplier payments, including payment review, release, and cash flow management. Key responsibilities include ensuring accuracy and timeliness of disbursements, managing liquidity, and communicating with stakeholders. The ideal candidate will have strong leadership, organisational skills, and a collaborative mindset.
Software Engineer (Back-End)
This role is for a Software Engineer (Back-End) focusing on the .NET (C#) framework. You will be responsible for designing, developing, and deploying robust software solutions, collaborating with teams, and supporting production issues. The position requires 3-5 years of experience in the full software development lifecycle and strong proficiency in object-oriented programming.
Team Lead FP & A
This role is for a Team Lead FP&A based in Cape Town. You will be responsible for leading a team that analyses financial data, prepares reports, and provides insights to support strategic decision-making. Key responsibilities include analysing monthly results, managing team output, preparing regulatory reports, and collaborating with cross-functional teams. The ideal candidate will have strong analytical skills, financial modelling experience, and excellent communication abilities.
ASO Specialist
This role is for an ASO Specialist to drive mobile marketing for over 15 brands, focusing on iOS and Android app promotion globally. Key responsibilities include developing and executing ASO strategies, optimising app store listings, and conducting A/B testing to enhance visibility and downloads. The specialist will collaborate with various teams to support app launches and updates, staying current with industry trends and best practices.
EDD Specialist HVC
As an EDD Specialist HVC, you will be responsible for protecting business revenue and mitigating compliance risk by assisting customers with Source of Wealth requirements. This role involves establishing and strengthening customer relationships, providing excellent customer service, and handling objections to ensure compliance adherence. You will also be involved in improving customer retention, troubleshooting roadblocks, and collaborating with other departments to enhance the overall customer due diligence experience.
Tax Compliance Manager - International
We are seeking a Tax Compliance Manager to support the company's tax compliance obligations across multiple jurisdictions. This role involves managing a team, preparing and reviewing tax returns, managing tax audits, and ensuring compliance with evolving tax laws. You will collaborate with accounting teams, external advisors, and various departments to ensure accurate financial reporting and mitigate tax risks. The ideal candidate will have strong communication, organisational skills, and a deep understanding of international tax regulations.
Audit & Accounting Specialist (9 Month FTC)
An Audit & Accounting Specialist is sought for a 9-month fixed-term contract in Cape Town. This role involves supporting high-quality audits and financial statements, managing statutory and group audits, and resolving compliance queries. Key responsibilities include preparing consolidated AFS, coordinating board reports, and conducting technical accounting assessments. The ideal candidate will possess strong IFRS knowledge and at least two years of post-qualification experience.
IT Support Technician
This role is for an IT Support Technician to provide professional technical support within the organisation. Key responsibilities include installing, configuring, and troubleshooting user workstations and laptops, providing front-line desktop support, and monitoring company infrastructure. The position requires experience with Office365, Microsoft Entra, Active Directory, and various operating systems, as well as the ability to diagnose and fix hardware issues.
IT Support Technician
This role is for an IT Support Technician based in Cape Town, offering a full-time opportunity within the online gaming industry. The technician will provide professional technical support, including installing, configuring, and troubleshooting user workstations and laptops. Key responsibilities involve front-line desktop support, infrastructure monitoring, and application support, utilising tools like Intune, Office365, and Active Directory. The position requires strong communication skills, attention to detail, and a minimum of 2 years' IT experience.
Internal Auditor
This is a Senior Internal Auditor position based in Cape Town, offering a full-time opportunity within the online gaming industry. The role involves supporting and leading audits to evaluate internal control systems and procedures, aiming to enhance operational efficiency and reduce costs. Key responsibilities include designing data-driven audit procedures, identifying risks, and reporting findings to senior management. This role is ideal for a driven individual looking to advance their career in a dynamic and innovative environment.
Product Specialist - Crypto
This role is for a Product Specialist focusing on Crypto within a SaaS environment. You will act as a subject matter expert for crypto-related products, translating operational and regulatory needs into product requirements. Key responsibilities include collaborating with cross-functional teams, gathering feedback, and staying current with industry trends. The position requires strong communication, analytical skills, and experience in crypto or related fields.
Responsible Gambling Specialist
As a Responsible Gambling Specialist, you will play a crucial role in ensuring a safe online gaming environment by supporting the Customer Interaction Programme. Your responsibilities will include conducting account reviews, performing RG actions, and liaising with customers and internal teams. This role requires strong analytical and communication skills, with a minimum of 12 months of experience in responsible gambling procedures.
Risk Team Lead
This role is for a Risk Team Lead in Cape Town, responsible for guiding and supporting a risk team to achieve optimal results and mitigate business risk. Key responsibilities include people management, performance management, workflow management, and communication. The ideal candidate will have strong risk/AML/compliance experience, excellent communication skills, and the ability to adapt to changing environments.
Senior Dynamics 365 Developer
We are seeking a Senior Dynamics 365 Developer to join our team. This role focuses on the technical delivery, implementation, and support of the Dynamics NAV and Business Central ERP system. You will be responsible for hands-on development, integration, and ensuring the system's optimal performance and accessibility for users. The ideal candidate will have a strong background in Dynamics NAV or Business Central and possess excellent problem-solving skills.
Data Engineer
We are seeking a Data Engineer to join our Fintech ecosystem and build/maintain data pipelines for financial analytics and decision-making. This role involves working with diverse data systems, supporting modern data practices like cloud-native architectures and real-time processing. You will be responsible for developing and optimising data pipelines, ensuring data quality, and troubleshooting issues to enable smarter financial services.
Responsible Gambling Specialist
The Responsible Gambling Specialist will play a crucial role in ensuring customer safety within the online gaming environment. This position involves conducting account reviews, performing responsible gambling actions, and directly interacting with customers who may be at risk. The specialist will also provide guidance on responsible gambling processes and escalate issues as needed. A minimum of 12 months of relevant experience and strong communication skills are required for this full-time role in Cape Town.
Group Reporting Specialist
This role is for a Group Reporting Specialist responsible for overseeing the Group's financial reporting and ensuring compliance with accounting standards and regulatory requirements. Key responsibilities include preparing consolidated financial statements, managing stakeholder relationships, and driving process improvements. The ideal candidate will be a Chartered Accountant with experience in consolidation processes and financial reporting systems.
Retention Specialist
This role is for a dynamic and strategic Promotions & Lifecycle Specialist to support iGaming brands. The position will drive user engagement through innovative promotional strategies and lifecycle marketing initiatives. Responsibilities include executing and optimising communication touchpoints, identifying new opportunities, and collaborating with external teams to ensure projects are delivered on time and meet standards.
Reconciliations Specialist - Crypto
This role is for a Crypto Reconciliation Specialist based in Cape Town. The specialist will be responsible for performing daily reconciliations of various balances, supporting treasury operations, and overseeing settlement flows with crypto providers. Key duties include monitoring asset-liability matching, preparing reports, and collaborating with internal teams. The ideal candidate will have 3-6+ years of experience in finance or reconciliation with crypto exposure.
Senior Platform Engineer
We are seeking a Senior Platform Engineer to design, implement, and support critical platforms such as Rancher, Azure, and AWS. This role involves building and maintaining CI/CD pipelines, automating infrastructure, and ensuring the security and scalability of our cloud environments. You will play a key part in delivering exceptional gaming experiences to our players by optimising performance and resolving platform-related issues. If you have a strong understanding of Kubernetes, cloud infrastructure, and automation, this is an exciting opportunity to advance your career in the online gaming industry.
Verification Specialist
As a Verification Specialist, you will be responsible for ensuring compliance with KYC and AML regulations. Your duties will include assessing documentation, optimising verification processes, and reviewing suspicious activities. This role requires operating within compliance guidelines and applying independent judgment. Join a dynamic team focused on creating extraordinary customer experiences.
Senior Data Engineer
We are seeking a Senior Data Engineer to lead the transition to a modern, scalable cloud lake house architecture. This role involves designing and implementing future-ready data platforms, optimising data pipelines, and mentoring junior team members. The ideal candidate will have strong expertise in SQL, cloud-based data platforms, and streaming solutions, playing a crucial part in our company's technological evolution.
Software Engineer (Full Stack)
We are seeking a Software Engineer (Full Stack) to join our dynamic team in Cape Town. This role involves designing and developing robust, scalable, and efficient software solutions using Javascript and .NET (C#) frameworks. You will be responsible for building, maintaining, and deploying applications, collaborating with cross-functional teams, and resolving production issues. This is an exciting opportunity to contribute to market-leading online gaming solutions and advance your career in a fast-paced, innovative environment.
Software Engineer (Front-End)
This role is for a Front-End Software Engineer based in Cape Town. You will be responsible for building and optimising user interfaces for web and mobile applications using technologies like Angular, React, and React Native. The position involves collaborating with designers and back-end developers to deliver high-quality front-end solutions and requires strong problem-solving skills. It offers a dynamic work environment within the online gaming industry with opportunities for career growth and development.
Complaints Specialist
This role is for a Complaints Specialist within the Customer Care team, responsible for investigating and resolving customer complaints efficiently and professionally. Key duties include assigning and assessing complaints, collaborating with other departments for solutions, and providing customer-focused responses. The position requires strong communication skills, investigative abilities, and adherence to regulatory requirements in the online gaming industry.
Accounts Payable Coordinator
Kick-start your career in the online gaming world as an Accounts Payable Coordinator in Cape Town. This full-time role involves managing accounts payable processes, including processing invoices, reconciling vendor statements, and ensuring timely bill payments. Responsibilities span payment processing, treasury and cashflow support, reporting, and administrative tasks. Join a dynamic team and contribute to creating extraordinary customer experiences.
Quality Assurance Engineer
This role is for a Quality Assurance Engineer based in Cape Town, working full-time in the online gaming industry. The successful candidate will be responsible for analysing, planning, and executing advanced automated testing processes, collaborating closely with development and DevOps teams. Key responsibilities include creating and maintaining automated test suites, contributing to Agile practices, and mentoring junior engineers. A minimum of 3-5 years of automation testing experience and a relevant degree are required.
Retention Specialist
This role is for a dynamic and strategic Promotions & Lifecycle Specialist to support iGaming brands. The role will drive user engagement through innovative promotional strategies and lifecycle marketing initiatives. Responsibilities include executing and optimising player lifecycle strategies, developing promotional initiatives, and collaborating with various teams to enhance player experience and minimise revenue loss. The position requires strong analytical and project management skills, with a focus on data-driven retention strategies.
IT Support Technician
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. You will be required to provide professional technical support to meet the needs of the organisation. This role involves installing, configuring, maintaining, and troubleshooting user workstations and laptops, ensuring correct software is loaded, and providing front-line desktop support. You will also monitor company infrastructure, administer Office365, Exchange, Microsoft Entra, and Active Directory, and support corporate and call centre applications. Knowledge of Windows 10, 11, Mac, hardware, printers, networks, and Dell products is essential.
Data Analyst
This role is for a Data Analyst to support the Internal Audit function by leveraging data analytics for governance, risk, and control insights. You will collaborate with auditors and stakeholders to design and implement data analysis procedures, identify risks, and optimise processes. The position requires strong analytical skills, proficiency in SQL, Python, and Alteryx, and the ability to communicate complex findings to various audiences.
Junior DevOps Engineer
This is a Junior DevOps Engineer role focused on supporting development and operations teams in the online gaming industry. The position involves building and maintaining CI/CD pipelines, managing cloud infrastructure, and working with containerized applications. It offers a fantastic opportunity to develop skills in cloud technologies, automation, and DevOps best practices within a fast-paced, innovative environment.
Finance Specialist
The Finance Specialist role is a full-time position based in Cape Town, focusing on bridging the gap between finance and technology teams. This role involves managing ERP/software projects, defining requirements, and optimising reporting for gaming and operational transactions. Key responsibilities include project management, risk assessment, and facilitating communication between departments to ensure successful project delivery and financial accuracy.
Head of Product Delivery
We are looking for a Head of Product Delivery to bridge strategy and execution in the online gaming world. This role is critical for scaling our product portfolio, requiring a leader who can operationalize product strategy, implement governance, and drive predictable outcomes. You will excel at orchestrating large-scale, cross-functional programs in complex, regulated environments, inspiring teams to deliver on time, within budget, and at quality.
Quality Assurance Engineer
This role is for a Quality Assurance Engineer to join a dynamic online gaming company. You will be responsible for analysing, planning, and executing advanced automated testing processes, collaborating closely with development and DevOps teams. Key responsibilities include creating and maintaining automated test suites, contributing to Agile practices, and mentoring junior engineers. The ideal candidate will have 3-5 years of automation testing experience and a strong understanding of the Software Development Life Cycle.
Growth Creative Marketer
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. This position requires trust and honesty as it has access to customers financial details, therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement. By applying for this role, you grant permission for these checks to be conducted.
Risk Coach
This role is for a Risk Coach responsible for maintaining quality standards within the Risk environment through evaluation, coaching, and training. Key responsibilities include conducting agent assessments, providing feedback, tracking trends, and facilitating training sessions. The position requires a proactive approach to agent development and ensuring adherence to policies and procedures.
Business Intelligence Developer
This role is for a Business Intelligence Developer responsible for transforming complex data into actionable insights. You will develop, deploy, and maintain BI solutions, create and optimise data models, and collaborate with stakeholders to translate requirements into technical solutions. The position requires strong analytical skills and experience with BI tools to build a data-driven culture and empower teams with necessary insights.
Network Administrator
We are seeking a Network Administrator to join our dynamic team in Cape Town. In this full-time role, you will be responsible for maintaining and optimising our critical network infrastructure, ensuring a stable and high-performing platform for our online gaming operations. Your duties will include network administration, monitoring, cloud collaboration, vendor management, and ensuring information security compliance. This is an excellent opportunity to advance your career in the exciting world of online gaming.
Senior Quality Assurance Engineer
We are seeking a Senior Quality Assurance Engineer to join our dynamic team in Cape Town. This role involves leading advanced automated testing processes, collaborating closely with development and DevOps teams, and driving quality initiatives within an agile environment. You will be responsible for defining automation strategies, mentoring junior engineers, and ensuring the delivery of superior quality software. This is an exciting opportunity to contribute to a growing online gaming company and advance your career in a fast-paced, innovative setting.
Software Engineer (Back-end)
Kick-start your career in the online gaming world as a Software Engineer (Back-end) at DigiOutsource. You will focus on designing and developing robust, scalable, and efficient software solutions on the .NET (C#) framework, working closely with the team to deliver seamless integrations and high-quality products. This role requires strong problem-solving skills, attention to detail, and the ability to collaborate effectively within a team to achieve the ultimate in high-performance gaming experiences.
Financial Accountant
This role is for a Financial Accountant to support accounting, reconciliations, and reporting for the Support Silo and related entities within the online gaming industry. Key responsibilities include monthly management reporting, analytical reporting, audit support, SOX compliance, tax management, and cash flow management. The ideal candidate will have a BCom financial accounting degree or Accounting Diploma, a minimum of 5 years of accounting experience, and strong Excel skills.
Sports Behaviour Analyst
The Sports Behaviour Analyst role is crucial for maintaining a fair and competitive online gaming environment. This position involves monitoring sports events and customer betting patterns to identify and mitigate risks. Key responsibilities include analysing behaviour, investigating suspicious activity, and collaborating with various teams to refine risk management strategies. The role requires strong analytical skills, attention to detail, and a passion for sports and data.
Senior Software Engineer (Back-end)
This role is for a Senior Software Engineer (Back-end) focusing on the .NET (C#) framework. You will design and develop robust, scalable software solutions, working closely with cross-functional teams to deliver high-quality products. Key responsibilities include mentoring junior developers, ensuring architectural integrity, and contributing to the development of custom software solutions in a cloud-based, containerized environment. A minimum of 7 years' experience in the full software development life cycle is required.
Sports Trading Support Agent
This role is for a Sports Trading Support Agent who will provide second-line support for trading-related queries in the online gaming industry. Key responsibilities include assisting with sportsbook escalations, updating trading databases, and staying informed about sporting events. The ideal candidate will have strong communication skills, attention to detail, and a willingness to work in a 24/7 shift environment.
Responsible Gambling Specialist
The Responsible Gambling Specialist will support the delivery of the Customer Interaction Programme, assisting and protecting customers to ensure they gamble responsibly. This role is crucial for creating a safe environment for customers within the online gaming world. The position requires strong analytical and communication skills to identify and address at-risk behaviour, contributing to a secure and responsible gaming experience.
Software Engineer
This Software Engineer role focuses on designing, developing, and maintaining scalable backend systems for the online gaming industry. You will be involved in creating innovative solutions and implementing them to a high standard, working within agile methodologies. The position requires strong technical skills in C# and .NET Core, along with a passion for coding and collaboration.
DevSecOps Engineer
We are seeking a DevSecOps Engineer to join our team and support the delivery of secure coding initiatives. This role involves combining offensive and defensive methodologies to ensure high-quality, secure software. You will partner with internal teams, conduct application security testing, and oversee various security tools. The ideal candidate will have 3+ years of experience in DevOps or Security Engineering and a strong background in software development.
Treasury Accountant
This role is for a Treasury Accountant responsible for managing the organisation’s cash flow, liquidity, and financial risk. Key duties include processing bank statements, reconciling accounts, monitoring withdrawals and funding, and preparing cash flow reports. The ideal candidate will have a BComm finance degree, at least 2 years of accounting/treasury experience, and strong attention to detail.
Software Engineer (Front-End)
This role is for a Front-End Software Engineer based in Cape Town. You will be responsible for building and optimising user interfaces for web and mobile applications using technologies like Angular, React, and React Native. Key duties include implementing designs, debugging, and collaborating with back-end developers. The position requires 2-4 years of front-end development experience and proficiency in JavaScript, TypeScript, HTML, and CSS.
Group Reporting Specialist
This role is for a Group Reporting Specialist responsible for overseeing the Group's financial reporting, ensuring compliance with accounting standards and regulatory requirements, with a strong emphasis on statutory consolidation. The specialist will prepare consolidated financial statements, manage stakeholder relationships, and conduct analytical reviews to provide actionable insights. Key responsibilities include ensuring data accuracy, implementing process improvements, and acting as a key resource on finance projects.
IT Support Technician
This IT Support Technician role in Cape Town offers an exciting opportunity to kick-start a career in the online gaming industry. You will provide professional technical support, including installation, configuration, and troubleshooting of user workstations and company infrastructure. Responsibilities include front-line desktop support, monitoring company systems, and supporting corporate applications, requiring knowledge of various hardware and software. Essential skills include strong communication, teamwork, project management, and attention to detail.
Promotions Manager
This role is for a Promotions Manager to join an online gaming company. You will be responsible for creating, executing, and optimising promotional campaigns across key regulated markets. Key duties include managing team performance, ensuring campaign effectiveness, analysing ROI, and conducting competitor research. The ideal candidate will have strong leadership experience and a proven track record in managing global promotional launches.
Data Engineer
We are seeking a Data Engineer to join our Fintech ecosystem, focusing on building and maintaining data pipelines for financial analytics and decision-making. This role is crucial for supporting our transition to modern data practices, including cloud-native architectures and real-time processing. You will work with diverse data systems to ensure reliability and accessibility, directly enabling smarter financial services. The position requires strong SQL skills, experience with data streaming platforms, and proficiency in a programming language like Python or Java.
Bank Account Administrator
As our Banking Administrator, you’ll play a key part in delivering a world‑class corporate administrative function, getting hands-on with managing bank account admin, corporate credit cards, banking products and relationships with financial institutions. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game. This role requires a tertiary qualification in banking, finance or admin and 3 years’ experience in a banking and treasury environment. You will be responsible for opening and closing bank accounts, maintaining records, ensuring compliance, and managing relationships with financial institutions.
Social Media Specialist (Betway Scores and BW Scores)
As the Social Media Specialist (Betway Scores and BW scores), you’ll be responsible for delivering organic and paid-for social media content for Betway Scores and BW Scores, covering strategy, planning and execution. This hands-on role will position Betway Scores and BW Scores as credible sports scoring apps, to help widen our sportsbook top-of-funnel by bringing more sports fans into our branded ecosystem. You will contribute to the social media strategy, lead organic social media management, and support paid social media efforts. Collaboration with sponsorship teams and in-country teams will be key to leveraging properties and promoting the apps.
Designer (Spanish Speaker)
We are looking for a Designer with strong conceptual thinking, exceptional taste and a genuine passion for craft. This is not a role for someone who simply executes layouts. We want a creative problem solver. Someone who understands visual storytelling, brand building and modern culture. Someone who can bring ideas to life across campaigns, social, motion, digital and content ecosystems. You should be equally comfortable creating premium campaign assets, developing social-first creative, contributing ideas in brainstorms and helping shape the visual future of the Betway brand.
Paid Social Team Manager
We are seeking a Paid Social Team Manager to establish and shape Super Group’s paid social strategy. You will build a team, develop comprehensive strategies for paid social efforts, and create the foundation for measuring and optimising paid social performance. This role requires a visionary leader with hands-on experience in all aspects of paid social advertising, particularly in the dynamic and regulated environment of online gambling. You will be responsible for developing and implementing paid social strategies, leading a team, and overseeing campaign execution across multiple platforms. The ideal candidate will have at least 8 years of experience in paid social/performance marketing, with at least 3 years in a leadership role.
Risk Management Analyst
We are seeking a Risk Management Analyst to join our dynamic team in Cape Town. In this full-time role, you will be instrumental in administering our enterprise risk management system, ensuring data quality and supporting the development of risk management documentation. Key responsibilities include maintaining risk registers, coordinating meetings, and collaborating with stakeholders to identify and manage risks. This position offers a fantastic opportunity to kick-start your career in the online gaming industry with a company that values growth and innovation.
Executive Assistant
This role is for an Executive Assistant providing comprehensive support to the Managing Director and executive team. Key responsibilities include managing diaries, preparing for meetings, handling travel arrangements, and maintaining confidentiality. The ideal candidate will possess strong administrative, communication, and organisational skills, with advanced proficiency in Microsoft Office Suite.
French Customer Service Host
This role is for a French Customer Service Host in the online gaming industry. You will be responsible for providing world-class customer service to French-speaking customers via telephone, email, and online chat. Key duties include resolving customer queries, managing customer relationships, and assisting with tasks in other regions. Fluency in French and English is essential for this position.
Team Lead Verification
This role is for a Team Lead Verification based in Cape Town, focusing on leading a verification team within the Risk and Fraud Department. Key responsibilities include managing staff, workload, and quality assurance, while ensuring customer verification aligns with KYC and AML standards. The role also involves people management, workflow management to meet SLAs, and effective communication with stakeholders. Desirable candidates will have strong leadership and risk/compliance experience.
Product Manager
We are seeking a Product Manager to define and guide product strategy, managing the entire product lifecycle from concept to launch. You will collaborate with cross-functional teams to ensure successful delivery and alignment with business goals, driving the development of innovative products. Key responsibilities include developing product vision, conducting market research, managing backlogs, and championing Agile methodologies. This role requires strong analytical skills, excellent communication, and a passion for technology to create extraordinary customer experiences.
Customer Service Host
As a Customer Service Host, you will be responsible for delivering high-quality customer service within a contact centre environment. Your duties will include engaging with customers via live chat, phone, and email to assist with their queries and complaints. This role requires excellent communication and problem-solving skills, with the ability to manage customer relationships effectively. You will also be expected to process information accurately and adhere to schedules in a dynamic setting.
Senior Software Engineer (Back-end)
This role is for a Senior Software Engineer (Back-end) focused on the .NET (C#) framework. You will design and develop scalable software solutions, collaborate with cross-functional teams, and mentor junior developers. The position involves working with cloud environments, containerization, and microservices, ensuring high-quality product delivery and system performance.
Verification Specialist
This role is for a Verification Specialist in the online gaming industry, focusing on optimising manual customer verification processes. You will be responsible for assessing the legitimacy of documentation, ensuring compliance with KYC and AML regulations, and escalating suspicious activity. The position requires strong attention to detail, clear communication, and adaptability in a fast-paced environment.
Senior HRIS Specialist
We are seeking a Senior HRIS Specialist to lead and manage the Workday HRIS system, including new implementations and ongoing support. This role involves collaborating with stakeholders to ensure data integrity and accurate reporting, as well as managing system updates and HR documentation. The ideal candidate will have experience with HRIS configuration, Workday functional areas, and leading ERP implementations. This is an opportunity to drive HR operational effectiveness and contribute to a growing online gaming company.
Risk Behavioural Analyst
Kick-start your career in the online gaming world as a Risk Behavioural Analyst. You will support the business in mitigating potential losses by identifying suspicious activity, advantage play, and fraud across casino and sports segments. This role involves monitoring customer behaviour, game logic, and affiliate performance, while also compiling reports and staying updated on industry changes.
Operations Manager
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.f you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As our Operations Manager, you will play a key part in delivering effective people development, ensuring that Digi policies and procedures are consistently followed and that all operational strategies are executed in the most effective manner at scale. You will drive the adoption of new technologies to maximise efficiencies within teams and work closely with business stakeholders to ensure their operational needs are successfully delivered.Reporting to the Head of Customer Support, you will lead the Operational Support teams in the formulation and implementation of operational strategy to effectively execute against agreed KPIs and SLAs. Through the use of business tools, you will identify and remove performance barriers, supporting consistent delivery across all support areas and improving overall customer experience.What you’ll be doingYou’ll take ownership of work that gives us our competitive edge, including: Managing Performance: Ensuring that operational KPIs and SLAs are consistently achieved Proactively identify and act on day-to-day issues and opportunities to improve the customer experience and increase customer value Manage and resolve any business issues or opportunities that may have been escalated 24/7 Manage the implementation and execution of customer contact and business projects in line with business strategy and objectives Manage effective resource planning for the respective departments Identify and remove performance barriers to improve the customer experience (these could include system issues, telephony issues, knowledge gaps, process redundancies, etc.) Drive a culture of high-quality performance by communicating, monitoring and managing minimum standards of quality, quantity, accuracy and efficiency of all relevant departmental staff Ensuring a high level of service and commitment is maintained when responding to customer requests by keeping all stakeholders updated Ensure relevant departmental staff are continuously developed and have the necessary skills to do their jobs optimally Ensure relevant departmental staff has access to knowledge bases, and that these are kept updated and user-friendly Ensure leaders have access to reporting and measuring tools that will enable more effective decisions regarding managing service levelsEnsure all related systems and processes are always fully functional Oversee all 24/7 functions during non-office hours Coaching & Development: Driving the DIGI culture and values Ensure that Personal Development Plans are actively driven within all business units throughout all roles Ensure effective succession planning for all levels Co-ordinate coaching solutions with the assistance of the following departments: QA, Technical Training, Learning & Development and Human Resources Drive an effective, relevant quality strategy within all business units Facilitate regular business update strategy sessions with relevant departmental staff Facilitate retrospective sessions with the leadership team Facilitate situational coaching sessions with the leadership team Operational Project Management: Regular communication to key stakeholders on progress of operational projects Project Management and administration of support orientated projects Day-to-day management of change requests, conducting impact analyses and implementing change management Liaise with the relevant teams to maximize the efficiency of the teams where applicable Reporting and AnalysisAnalyse how information is recorded, identify and re-engineer processes to improve efficiency with support context Analyse customer needs and determine how operations can be altered to improve service to customers and better meet their needs Evaluate operational processes to ensure they are compliant with various regulatory standards and other rules and regulations of the industry Analysis of operational data and trendspotting Provide recommendations on any findings and discuss operational changes with the Divisional Manager and Head of Operations before implementation Creation of stakeholder reports (e.g., Month-end reports, Strategy Sessions, etc.) Reviewing reports and data of third-party service providers to the operations Provide input into new business processes and possible touchpoints in other systems and/or processes Stakeholder relationships and communication: Keep the business (Service Managers, Divisional Manager and Head of Operations) abreast of customer service feedback, trends, issues, and opportunities on a daily basis Ensure that internal stakeholders are kept abreast of any business updates Ensure that external stakeholders (Relevant HOD, Country Managers) are kept abreast of any business updates Offer additional operational solutions to the London client to ensure that the business objectives are achieved Ensure that the lines of communication are maintained with stakeholders in group offices around the worldThis job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.Essential skills you’ll bring to the tableThe necessary skills that we require for this role include:Matric/Grade 12 (or equivalent) qualificationCustomer Service diploma (or equivalent qualification)Social media and IM experience and qualificationMinimum of 2 years’ customer service experience within a large volume call centreMust have a passion and good knowledge of sports, sports betting and betting marketsA clear voice and excellent telephonic and written communication skillsIntermediate computer proficiency (specifically MS Office and internet applications)Typing skill and accuracy of an average of 40 words per minute with 90% accuracyStrong attention to detail and distinct ability to identify and solve problemsThe ability to swiftly adapt to changes in workplace and industryA strong work ethic and sense of responsibilityTarget and quality driven natureAbility to multi-task and work well under pressureSolution oriented – self-starter with a can-do attitudeResponsible individual with good timekeepingDesirable skills you’ve got up your sleeveIt would be great if you also have some the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesOur values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes:We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.Be part of that Superclass feeling.At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It’s all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued.Game on!*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.*Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.Should you not hear from us within 2 weeks, please deem your application as unsuccessful.The perfect place to work, play and grow!
Retention Specialist
As a Retention Specialist, you will support the delivery of promotional and marketing campaigns for our casino product, helping to excel at customer retention. Your responsibilities will include campaign setup, delivery, management, reporting, analysis, and stakeholder collaboration. You will also stay up-to-date with marketing trends and continuously optimize campaigns. Essential skills include a Bachelor's degree, 2+ years of experience in retention or CRM, strong analytical skills, and excellent communication.
Verification Specialist
Kick-start your career in the online gaming world as a Verification Specialist. You will be responsible for ensuring compliance with KYC and AML requirements, assessing documentation legitimacy, and optimizing verification processes. This role requires strong attention to detail, adaptability, and a minimum of 24 months of Risk/AML/Compliance experience. Join a dynamic team in Cape Town and contribute to market-leading online gaming solutions.
Financial Accountant
Financial Accountant supporting accounting, reconciliations, and reporting for the Support Silo and related entities. Responsibilities include financial reporting, analytical reporting, corporate governance, tax management, funds and asset management, and systems control. Requires a B.Com finance degree or related qualification, minimum 3 years of experience, and advanced Excel skills. Experience in Microsoft Business Central is desirable.
Sports Behaviour Analyst Level 1
This role is for a Sports Behaviour Analyst Level 1 focused on risk and integrity monitoring within the online gaming industry. The analyst will monitor sports events and customer betting patterns to identify suspicious activity and contribute to maintaining a fair betting environment. Key responsibilities include investigating irregular behaviour, reporting on trends, and collaborating with internal teams to refine mitigation strategies.
Team Lead - Verification
We are seeking a Verification Team Lead to manage a verification team within the Risk and Fraud Department. This role involves staff, shift, and workload management, talent management, quality assurance, and administration. You will ensure efficient team function, manage customer verification in line with KYC and AML standards, and mitigate business risk. The ideal candidate will have a minimum of 12 months of Team Lead experience and 24 months of Risk/AML/Compliance experience.
Transfer Pricing Analyst
Super Group is seeking a Transfer Pricing Analyst to support its Tax function. This role will manage global tax and transfer pricing strategies, ensure compliance, and support market expansion. Responsibilities include conducting analyses, assisting with M&A and new market due diligence, preparing documentation, and coordinating with advisors. The ideal candidate will have 4-7 years of experience in international tax and transfer pricing.