Associate Delivery Manager
Description
As a Delivery Manager, you’ll guide software development projects from planning through launch with clarity, momentum, and accountability. You’ll help teams execute roadmap commitments, support day-to-day engineering operations, and keep Product and Technology stakeholders aligned on priorities, risks, and progress. In this role, you’ll work across Engineering, Product, Operations, Compliance, and other teams to remove blockers, manage dependencies, and deliver high-quality features that move our products forward.
Responsibilities
- Build and maintain clear, up-to-date tracking for roadmap commitments, aligning expectations across Product and Technology stakeholders.
- Partner with one or more Agile development teams as a leader, advocate, and hands-on team member throughout planning, development, and delivery.
- Work with engineers to make sure tickets include thorough, accurate technical implementation notes and are ready for execution.
- Identify, track, and resolve blockers, risks, and cross-team dependencies during project planning and development.
- Facilitate backlog prioritization and sequencing to align work with customer value, strategic goals, and team capacity.
- Participate in project meetings and Agile or Scrum ceremonies, helping teams stay organized, focused, and accountable.
- Provide transparent reporting on project progress, risk factors, launch plans, and outcomes.
- Coordinate with Release Managers to support regulatory requirements, launch readiness, and expected delivery cadence.
Requirements
- A Bachelor’s Degree in a technical, analytical, or related field.
- At least 2 years of experience managing cross-functional relationships within a large, fast-paced organization.
- Familiarity with the software development lifecycle and experience working with Scrum or Agile teams.
- Strong understanding of technical terminology related to software applications and infrastructure.
- The ability to manage multiple stakeholders, prioritize competing needs, and keep teams aligned through ambiguity.
- Strong communication and interpersonal skills, with the ability to translate project details into clear updates for technical and non-technical audiences.
- Experience with Jira and Confluence; experience with EazyBI is a plus.
- An interest in customer advocacy, process improvement, sports betting, or the iGaming product landscape.
Benefits
- Comprehensive health benefits, including various medical plans, dental, and vision.
- Free access to wellbeing programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more.
- 14 weeks of 100% paid parental leave to all global team members and offer workplace lactation support.
- Range of benefits that support family planning, including adoption, surrogacy, fertility treatments, or other family planning.
- 25 vacation days per year.
- 200 BGN food vouchers per month.
- 50% of your monthly sports card in a wide network of sports facilities in Bulgaria.
- Financial planning programs like Origin Financial.
- Commuter benefits to help save money on your daily commute.
